Churnkey
Filament

Ask questions about your Churnkey data

Connect Churnkey to Filament and turn complex dashboards, analytics, and business intelligence into a simple conversation. No spreadsheets. No setup. Just instant answers.

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Churnkey shows you deflection rates and offer acceptance within each cancellation flow, but understanding which customer segments respond to retention efforts or how cancellation reasons correlate with acquisition channels requires connecting to your CRM and billing data. Filament links Churnkey with your other tools and answers questions about retention patterns, revenue impact, and customer behavior in plain English.

Metrics dashboard
Finance dashboard
SEO dashboard

Track Churnkey KPIs with Filament Analytics

Connect your Churnkey account to Filament and instantly track your most important KPIs. All in plain English dashboards that update automatically.

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Key Churnkey metrics you can track in Filament:

Session Data
Track customer cancellation flow interactions with session_id, customer_id, started_at, completed_at, duration_seconds, and flow_type.
records:
session_idcustomer_idstarted_atcompleted_atduration_secondsflow_type
Cancellation Attempts
Monitor cancellation requests and outcomes with attempt_id, customer_id, status, initiated_at, reason_code, and completion_status.
records:
attempt_idcustomer_idstatusinitiated_atreason_codecompletion_status
Retention Offers
Analyze deflection strategies with offer_id, offer_type, presented_at, customer_response, discount_amount, and acceptance_rate.
records:
offer_idoffer_typepresented_atcustomer_responsediscount_amountacceptance_rate
Deflection Outcomes
Measure retention success with deflection_id, session_id, outcome_type, saved_revenue, offer_accepted, and final_action.
records:
deflection_idsession_idoutcome_typesaved_revenueoffer_acceptedfinal_action
Customer Responses
Capture feedback during cancellation flows with response_id, customer_id, question_text, answer_text, sentiment_score, and response_timestamp.
records:
response_idcustomer_idquestion_textanswer_textsentiment_scoreresponse_timestamp
Subscription Changes
Track plan modifications and downgrades with change_id, customer_id, previous_plan, new_plan, change_type, and effective_date.
records:
change_idcustomer_idprevious_plannew_planchange_typeeffective_date
Cancellation Reasons
Understand why customers leave with reason_id, reason_category, reason_text, frequency_count, and associated_revenue_impact.
records:
reason_idreason_categoryreason_textfrequency_countassociated_revenue_impact
Retention Metrics
Aggregate performance data with metric_date, total_sessions, deflection_rate, offer_acceptance_rate, saved_mrr, and average_session_duration.
records:
metric_datetotal_sessionsdeflection_rateoffer_acceptance_ratesaved_mrraverage_session_duration
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Combine Churnkey with other data sources

Your business runs on more than one app, and your analytics should too. With Filament, Churnkey lives side-by-side with sales, finance, and customer tools. Bring it all together in one intelligent workspace and finally see the full picture.

attio
hubspot
intercom
raisely
salesforce-connector
stripe
xero
facebook-ads
google-ads
ga4
gsc
campaign-monitor
customerio
instagram-business
linkedin-ad-analytics
mailchimp
snapchat-ads
tiktok-ads
twitter-ads
airtable
google_sheets
mysql
postgres
quickbooks
shopify
woocommerce
amplitude
asana
eventbrite
freshdesk
github
jira
klaviyo
mixpanel
notion
segment
slack
trello
zendesk-support
attio
hubspot
intercom
raisely
salesforce-connector
stripe
xero
facebook-ads
google-ads
ga4
gsc
campaign-monitor
customerio
instagram-business
linkedin-ad-analytics
mailchimp
snapchat-ads
tiktok-ads
twitter-ads
airtable
google_sheets
mysql
postgres
quickbooks
shopify
woocommerce
amplitude
asana
eventbrite
freshdesk
github
jira
klaviyo
mixpanel
notion
segment
slack
trello
zendesk-support

Your Churnkey data gets even more powerful when combined with other tools:

Churnkey
Stripe

Churnkey + Stripe

Connect Churnkey deflection outcomes with Stripe subscription data to see which retention offers generate the most recovered revenue and how saved customers perform over time.

Churnkey
HubSpot

Churnkey + HubSpot

Connect Churnkey cancellation reasons with HubSpot customer properties to identify which acquisition channels or customer segments have the highest churn risk and best retention offer acceptance.

Churnkey
Intercom

Churnkey + Intercom

Connect Churnkey session data with Intercom conversations to see how support interactions before cancellation flows affect deflection success and which issues drive the most cancellation attempts.

Benefits of Filament's Churnkey Integration

Ask in plain English

Start with a question like 'How did MRR trend last year?' and you'll get an instant dashboard from across your apps. No configuration, no code.

chatMRR

No setup

Filament is like Looker Studio or PowerBI, but it will set itself up. It understands your data, and automatically connects the dots.

easy setup

Gets smarter over time

Filament remembers your context and preferences, so you spend less time explaining and answers that align with your goals.

memories

How it works

Step 1: Connect your Churnkey account

Connect your Churnkey account to Filament and get instant access to your data. No technical setup required.

Step 2: Ask questions about your Churnkey data

Start asking questions like "Which campaigns drive the most qualified leads?"

Step 3: Build Churnkey dashboards in minutes

Get tailored insights instantly and share them with your team.

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Better business decisions with AI Analytics

How to get more from your data

Most teams only scratch the surface of what's possible with their data. Reports get buried in dashboards, exports pile up in spreadsheets, and critical insights never reach decision-makers. Filament changes that.

With Filament, your data is analyzed by an AI data analyst that understands plain English. Instead of struggling with complex BI tools or waiting for reports, you can instantly ask questions about revenue, marketing performance, customer engagement, or retention, and get clear answers in seconds.

Because Filament connects data across marketing, product, CRM, and finance systems, it helps you answer the bigger questions that traditional dashboards can't:

  • Which campaigns and channels actually drive revenue growth?
  • How does user engagement translate into pipeline or sales performance?
  • Where are we losing efficiency between acquisition, retention, and finance?

By combining AI-powered reporting, conversational dashboards, and cross-platform integration, Filament helps you move beyond surface-level metrics and uncover the insights that drive smarter, faster business decisions.

Enterprise-grade security

Complete data isolation, data encryption at rest and in-transit, and secure, accredited cloud providers keep your organisation's data protected. We never use your data for AI training or share it with third parties.

Learn more about security

Churnkey integration FAQ

Everything you need to know about connecting Churnkey with Filament and getting the most out of your data.