Ask questions about your Delighted data
Connect Delighted to Filament and turn complex dashboards, analytics, and business intelligence into a simple conversation. No spreadsheets. No setup. Just instant answers.
Delighted tracks NPS scores and customer sentiment, but understanding how satisfaction correlates with revenue, product usage, or support interactions requires connecting feedback data to your CRM, product analytics, and payment tools. Filament links Delighted responses to your other business systems and answers questions about retention patterns, customer lifetime value by satisfaction score, and which product features drive promoter behavior.
Track Delighted KPIs with Filament Analytics
Connect your Delighted account to Filament and instantly track your most important KPIs. All in plain English dashboards that update automatically.
View documentationKey Delighted metrics you can track in Filament:
Combine Delighted with other data sources
Your business runs on more than one app, and your analytics should too. With Filament, Delighted lives side-by-side with sales, finance, and customer tools. Bring it all together in one intelligent workspace and finally see the full picture.
Your Delighted data gets even more powerful when combined with other tools:
Delighted + Stripe
Connect Delighted NPS scores with Stripe revenue data to see which satisfaction levels predict higher customer lifetime value, whether promoters spend more than detractors, and how feedback timing relates to subscription renewals or cancellations.
Delighted + HubSpot
Connect Delighted survey responses with HubSpot contact records to analyze which customer segments give the highest NPS scores, how satisfaction changes across lifecycle stages, and which marketing campaigns or sales interactions correlate with promoter feedback.
Delighted + Intercom
Connect Delighted feedback with Intercom support conversations to see whether customers who contact support become detractors, which support topics correlate with low satisfaction scores, and how response times affect NPS ratings.
Benefits of Filament's Delighted Integration
Ask in plain English
Start with a question like 'How did MRR trend last year?' and you'll get an instant dashboard from across your apps. No configuration, no code.
No setup
Filament is like Looker Studio or PowerBI, but it will set itself up. It understands your data, and automatically connects the dots.
Gets smarter over time
Filament remembers your context and preferences, so you spend less time explaining and answers that align with your goals.
How it works
Step 1: Connect your Delighted account
Connect your Delighted account to Filament and get instant access to your data. No technical setup required.
Step 2: Ask questions about your Delighted data
Start asking questions like "Which campaigns drive the most qualified leads?"
Step 3: Build Delighted dashboards in minutes
Get tailored insights instantly and share them with your team.
Better business decisions with AI Analytics
How to get more from your data
Most teams only scratch the surface of what's possible with their data. Reports get buried in dashboards, exports pile up in spreadsheets, and critical insights never reach decision-makers. Filament changes that.
With Filament, your data is analyzed by an AI data analyst that understands plain English. Instead of struggling with complex BI tools or waiting for reports, you can instantly ask questions about revenue, marketing performance, customer engagement, or retention, and get clear answers in seconds.
Because Filament connects data across marketing, product, CRM, and finance systems, it helps you answer the bigger questions that traditional dashboards can't:
- Which campaigns and channels actually drive revenue growth?
- How does user engagement translate into pipeline or sales performance?
- Where are we losing efficiency between acquisition, retention, and finance?
By combining AI-powered reporting, conversational dashboards, and cross-platform integration, Filament helps you move beyond surface-level metrics and uncover the insights that drive smarter, faster business decisions.
Enterprise-grade security
Complete data isolation, data encryption at rest and in-transit, and secure, accredited cloud providers keep your organisation's data protected. We never use your data for AI training or share it with third parties.
Learn more about securityDelighted integration FAQ
Everything you need to know about connecting Delighted with Filament and getting the most out of your data.