Front
Filament

Ask questions about your Front data

Connect Front to Filament and turn complex dashboards, analytics, and business intelligence into a simple conversation. No spreadsheets. No setup. Just instant answers.

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Front tracks conversations and response times, but understanding how support quality affects customer retention or which issues correlate with revenue requires connecting to your CRM and payment data. Filament links Front conversations to customer outcomes across your tools and answers questions about support performance, team efficiency, and customer satisfaction in plain English.

Metrics dashboard
Finance dashboard
SEO dashboard

Track Front KPIs with Filament Analytics

Connect your Front account to Filament and instantly track your most important KPIs. All in plain English dashboards that update automatically.

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Key Front metrics you can track in Filament:

Conversations
Track customer conversation threads with status, assigned_to, tags, subject, and created_at to analyze response patterns and team workload.
records:
idstatusassigned_totagssubjectcreated_at
Messages
Individual message records with body, sender, recipients, conversation_id, and sent_at to measure communication volume and timing.
records:
idbodysenderrecipientsconversation_idsent_at
Teammates
Team member profiles with email, role, is_available, and custom_fields to track assignments and workload distribution across your support team.
records:
idemailfirst_namelast_nameroleis_available
Contacts
Customer contact records with email, name, handle, and custom_fields to connect communication history with customer profiles in your CRM.
records:
idemailnamehandlecustom_fields
Accounts
Customer account information with name, domain, custom_fields, and relationships to see which companies generate the most support volume.
records:
idnamedomaincustom_fields
Tags
Conversation categorization with name, created_at, and usage counts to identify common support issues and trending topics.
records:
idnamecreated_atis_private
Inboxes
Shared inbox configuration with name, type, teammate_ids, and send_as to analyze how different channels perform and distribute work.
records:
idnametypesend_asteammate_ids
Comments
Internal team notes on conversations with body, author, conversation_id, and posted_at to track internal collaboration and handoffs.
records:
idbodyauthorconversation_idposted_at
Analytics
Team performance metrics with first_response_time, resolution_time, messages_sent, and conversations_handled to build kpi dashboards tracking support efficiency.
records:
teammate_idfirst_response_timeresolution_timemessages_sentconversations_handled
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Combine Front with other data sources

Your business runs on more than one app, and your analytics should too. With Filament, Front lives side-by-side with sales, finance, and customer tools. Bring it all together in one intelligent workspace and finally see the full picture.

attio
hubspot
intercom
raisely
salesforce-connector
stripe
xero
facebook-ads
google-ads
ga4
gsc
campaign-monitor
customerio
instagram-business
linkedin-ad-analytics
mailchimp
snapchat-ads
tiktok-ads
twitter-ads
airtable
google_sheets
mysql
postgres
quickbooks
shopify
woocommerce
amplitude
asana
eventbrite
freshdesk
github
jira
klaviyo
mixpanel
notion
segment
slack
trello
zendesk-support
attio
hubspot
intercom
raisely
salesforce-connector
stripe
xero
facebook-ads
google-ads
ga4
gsc
campaign-monitor
customerio
instagram-business
linkedin-ad-analytics
mailchimp
snapchat-ads
tiktok-ads
twitter-ads
airtable
google_sheets
mysql
postgres
quickbooks
shopify
woocommerce
amplitude
asana
eventbrite
freshdesk
github
jira
klaviyo
mixpanel
notion
segment
slack
trello
zendesk-support

Your Front data gets even more powerful when combined with other tools:

Front
Salesforce

Front + Salesforce

Connect Front conversations with Salesforce accounts and opportunities to see which support issues affect deal velocity, how response times correlate with close rates, or which customers need attention before renewal.

Front
Stripe

Front + Stripe

Connect Front support data with Stripe subscriptions and charges to analyze which conversation types lead to upgrades, how response speed affects churn, or which support issues correlate with payment failures.

Front
HubSpot

Front + HubSpot

Connect Front messages with HubSpot contacts and deals to track how support interactions influence pipeline progression, which customers engage most before purchasing, or how conversation volume predicts expansion opportunities.

Benefits of Filament's Front Integration

Ask in plain English

Start with a question like 'How did MRR trend last year?' and you'll get an instant dashboard from across your apps. No configuration, no code.

chatMRR

No setup

Filament is like Looker Studio or PowerBI, but it will set itself up. It understands your data, and automatically connects the dots.

easy setup

Gets smarter over time

Filament remembers your context and preferences, so you spend less time explaining and answers that align with your goals.

memories

How it works

Step 1: Connect your Front account

Connect your Front account to Filament and get instant access to your data. No technical setup required.

Step 2: Ask questions about your Front data

Start asking questions like "Which campaigns drive the most qualified leads?"

Step 3: Build Front dashboards in minutes

Get tailored insights instantly and share them with your team.

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Better business decisions with AI Analytics

How to get more from your data

Most teams only scratch the surface of what's possible with their data. Reports get buried in dashboards, exports pile up in spreadsheets, and critical insights never reach decision-makers. Filament changes that.

With Filament, your data is analyzed by an AI data analyst that understands plain English. Instead of struggling with complex BI tools or waiting for reports, you can instantly ask questions about revenue, marketing performance, customer engagement, or retention, and get clear answers in seconds.

Because Filament connects data across marketing, product, CRM, and finance systems, it helps you answer the bigger questions that traditional dashboards can't:

  • Which campaigns and channels actually drive revenue growth?
  • How does user engagement translate into pipeline or sales performance?
  • Where are we losing efficiency between acquisition, retention, and finance?

By combining AI-powered reporting, conversational dashboards, and cross-platform integration, Filament helps you move beyond surface-level metrics and uncover the insights that drive smarter, faster business decisions.

Enterprise-grade security

Complete data isolation, data encryption at rest and in-transit, and secure, accredited cloud providers keep your organisation's data protected. We never use your data for AI training or share it with third parties.

Learn more about security

Front integration FAQ

Everything you need to know about connecting Front with Filament and getting the most out of your data.