GetFeedback
Filament

Ask questions about your GetFeedback data

Connect GetFeedback to Filament and turn complex dashboards, analytics, and business intelligence into a simple conversation. No spreadsheets. No setup. Just instant answers.

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GetFeedback shows you survey responses and satisfaction scores, but understanding which customer segments provide the most valuable feedback or how sentiment correlates with churn requires connecting to your CRM and product data. Filament links GetFeedback to your other tools and answers questions about response patterns, customer satisfaction trends, and feedback quality in plain English.

Metrics dashboard
Finance dashboard
SEO dashboard

Track GetFeedback KPIs with Filament Analytics

Connect your GetFeedback account to Filament and instantly track your most important KPIs. All in plain English dashboards that update automatically.

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Key GetFeedback metrics you can track in Filament:

Survey Responses
Track individual customer feedback with response_id, survey_id, completion_status, submission_timestamp, contact_id, and response_source. See which surveys generate the most engagement and when customers are most likely to respond.
records:
response_idsurvey_idcompletion_statussubmission_timestampcontact_idresponse_source
Survey Configurations
Monitor survey setup and distribution with survey_id, survey_name, campaign_id, active_status, distribution_channel, and target_audience. Understand which survey designs and targeting approaches drive higher completion rates.
records:
survey_idsurvey_namecampaign_idactive_statusdistribution_channeltarget_audience
Answer Data
Analyze individual question responses with answer_id, question_id, response_value, question_type, and answer_timestamp. Identify patterns in customer sentiment and which questions reveal the most actionable feedback.
records:
answer_idquestion_idresponse_valuequestion_typeanswer_timestamp
Contact Lists
Track survey recipients with contact_id, email, contact_properties, segment_id, and engagement_history. See which customer segments provide the most valuable feedback and respond most frequently.
records:
contact_idemailcontact_propertiessegment_idengagement_history
Survey Campaigns
Monitor campaign performance with campaign_id, campaign_name, send_date, recipient_count, response_rate, and distribution_settings. Compare which distribution strategies and timing generate the best engagement.
records:
campaign_idcampaign_namesend_daterecipient_countresponse_ratedistribution_settings
Question Metadata
Understand survey structure with question_id, question_text, question_type, survey_id, and display_order. Analyze which question formats and sequences lead to higher completion rates and more detailed responses.
records:
question_idquestion_textquestion_typesurvey_iddisplay_order
Contact Segments
Track audience targeting with segment_id, segment_name, targeting_criteria, contact_count, and last_updated. See which customer segments provide feedback that correlates with retention or revenue patterns.
records:
segment_idsegment_nametargeting_criteriacontact_countlast_updated
Response Metadata
Capture response context with response_id, device_type, browser, location, time_to_complete, and referrer_url. Identify whether survey delivery method or timing affects response quality and completion rates.
records:
response_iddevice_typebrowserlocationtime_to_completereferrer_url
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Combine GetFeedback with other data sources

Your business runs on more than one app, and your analytics should too. With Filament, GetFeedback lives side-by-side with sales, finance, and customer tools. Bring it all together in one intelligent workspace and finally see the full picture.

attio
hubspot
intercom
raisely
salesforce-connector
stripe
xero
facebook-ads
google-ads
ga4
gsc
campaign-monitor
customerio
instagram-business
linkedin-ad-analytics
mailchimp
snapchat-ads
tiktok-ads
twitter-ads
airtable
google_sheets
mysql
postgres
quickbooks
shopify
woocommerce
amplitude
asana
eventbrite
freshdesk
github
jira
klaviyo
mixpanel
notion
segment
slack
trello
zendesk-support
attio
hubspot
intercom
raisely
salesforce-connector
stripe
xero
facebook-ads
google-ads
ga4
gsc
campaign-monitor
customerio
instagram-business
linkedin-ad-analytics
mailchimp
snapchat-ads
tiktok-ads
twitter-ads
airtable
google_sheets
mysql
postgres
quickbooks
shopify
woocommerce
amplitude
asana
eventbrite
freshdesk
github
jira
klaviyo
mixpanel
notion
segment
slack
trello
zendesk-support

Your GetFeedback data gets even more powerful when combined with other tools:

GetFeedback
HubSpot

GetFeedback + HubSpot

Connect GetFeedback survey responses with HubSpot contact properties and deal stages to see which customers provide feedback, how satisfaction scores correlate with deal value, and whether survey engagement predicts renewal likelihood.

GetFeedback
Intercom

GetFeedback + Intercom

Connect GetFeedback satisfaction scores with Intercom conversation data to see whether customers who report issues in surveys also contact support, which feedback topics correlate with support volume, and how response sentiment relates to resolution time.

GetFeedback
Mixpanel

GetFeedback + Mixpanel

Connect GetFeedback response data with Mixpanel product usage to see which features customers mention in feedback, whether survey participants have different engagement patterns, and how satisfaction scores relate to feature adoption and retention.

Benefits of Filament's GetFeedback Integration

Ask in plain English

Start with a question like 'How did MRR trend last year?' and you'll get an instant dashboard from across your apps. No configuration, no code.

chatMRR

No setup

Filament is like Looker Studio or PowerBI, but it will set itself up. It understands your data, and automatically connects the dots.

easy setup

Gets smarter over time

Filament remembers your context and preferences, so you spend less time explaining and answers that align with your goals.

memories

How it works

Step 1: Connect your GetFeedback account

Connect your GetFeedback account to Filament and get instant access to your data. No technical setup required.

Step 2: Ask questions about your GetFeedback data

Start asking questions like "Which campaigns drive the most qualified leads?"

Step 3: Build GetFeedback dashboards in minutes

Get tailored insights instantly and share them with your team.

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Better business decisions with AI Analytics

How to get more from your data

Most teams only scratch the surface of what's possible with their data. Reports get buried in dashboards, exports pile up in spreadsheets, and critical insights never reach decision-makers. Filament changes that.

With Filament, your data is analyzed by an AI data analyst that understands plain English. Instead of struggling with complex BI tools or waiting for reports, you can instantly ask questions about revenue, marketing performance, customer engagement, or retention, and get clear answers in seconds.

Because Filament connects data across marketing, product, CRM, and finance systems, it helps you answer the bigger questions that traditional dashboards can't:

  • Which campaigns and channels actually drive revenue growth?
  • How does user engagement translate into pipeline or sales performance?
  • Where are we losing efficiency between acquisition, retention, and finance?

By combining AI-powered reporting, conversational dashboards, and cross-platform integration, Filament helps you move beyond surface-level metrics and uncover the insights that drive smarter, faster business decisions.

Enterprise-grade security

Complete data isolation, data encryption at rest and in-transit, and secure, accredited cloud providers keep your organisation's data protected. We never use your data for AI training or share it with third parties.

Learn more about security

GetFeedback integration FAQ

Everything you need to know about connecting GetFeedback with Filament and getting the most out of your data.