Ask questions about your Gorgias data
Connect Gorgias to Filament and turn complex dashboards, analytics, and business intelligence into a simple conversation. No spreadsheets. No setup. Just instant answers.
Gorgias shows you ticket volumes and response times, but understanding how support quality affects customer retention or which product issues drive the most contacts requires connecting to your ecommerce and revenue data. Filament links Gorgias to your other business tools and answers questions about support impact, team performance, and customer satisfaction without manual exports.
Track Gorgias KPIs with Filament Analytics
Connect your Gorgias account to Filament and instantly track your most important KPIs. All in plain English dashboards that update automatically.
View documentationKey Gorgias metrics you can track in Filament:
Combine Gorgias with other data sources
Your business runs on more than one app, and your analytics should too. With Filament, Gorgias lives side-by-side with sales, finance, and customer tools. Bring it all together in one intelligent workspace and finally see the full picture.
Your Gorgias data gets even more powerful when combined with other tools:
Gorgias + Shopify
Connect Gorgias tickets with Shopify orders to see which products generate the most support requests, how support interactions affect repeat purchase rates, and which customers contact support before or after buying.
Gorgias + Klaviyo
Connect Gorgias support data with Klaviyo email campaigns to analyze how support interactions affect email engagement, which customer segments need more proactive outreach, and how support quality influences campaign performance.
Gorgias + Stripe
Connect Gorgias tickets with Stripe payments to track how support interactions correlate with refunds, which subscription issues drive cancellations, and whether customers who contact support have higher or lower lifetime value.
Benefits of Filament's Gorgias Integration
Ask in plain English
Start with a question like 'How did MRR trend last year?' and you'll get an instant dashboard from across your apps. No configuration, no code.
No setup
Filament is like Looker Studio or PowerBI, but it will set itself up. It understands your data, and automatically connects the dots.
Gets smarter over time
Filament remembers your context and preferences, so you spend less time explaining and answers that align with your goals.
How it works
Step 1: Connect your Gorgias account
Connect your Gorgias account to Filament and get instant access to your data. No technical setup required.
Step 2: Ask questions about your Gorgias data
Start asking questions like "Which campaigns drive the most qualified leads?"
Step 3: Build Gorgias dashboards in minutes
Get tailored insights instantly and share them with your team.
Better business decisions with AI Analytics
How to get more from your data
Most teams only scratch the surface of what's possible with their data. Reports get buried in dashboards, exports pile up in spreadsheets, and critical insights never reach decision-makers. Filament changes that.
With Filament, your data is analyzed by an AI data analyst that understands plain English. Instead of struggling with complex BI tools or waiting for reports, you can instantly ask questions about revenue, marketing performance, customer engagement, or retention, and get clear answers in seconds.
Because Filament connects data across marketing, product, CRM, and finance systems, it helps you answer the bigger questions that traditional dashboards can't:
- Which campaigns and channels actually drive revenue growth?
- How does user engagement translate into pipeline or sales performance?
- Where are we losing efficiency between acquisition, retention, and finance?
By combining AI-powered reporting, conversational dashboards, and cross-platform integration, Filament helps you move beyond surface-level metrics and uncover the insights that drive smarter, faster business decisions.
Enterprise-grade security
Complete data isolation, data encryption at rest and in-transit, and secure, accredited cloud providers keep your organisation's data protected. We never use your data for AI training or share it with third parties.
Learn more about securityGorgias integration FAQ
Everything you need to know about connecting Gorgias with Filament and getting the most out of your data.