HappyFox
Filament

Ask questions about your HappyFox data

Connect HappyFox to Filament and turn complex dashboards, analytics, and business intelligence into a simple conversation. No spreadsheets. No setup. Just instant answers.

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HappyFox tracks tickets and response times, but understanding how support quality affects customer retention or which product issues correlate with churn requires connecting to your CRM and product analytics. Filament links HappyFox to your other tools and answers questions about support impact, agent performance, and customer health in plain English.

Metrics dashboard
Finance dashboard
SEO dashboard

Track HappyFox KPIs with Filament Analytics

Connect your HappyFox account to Filament and instantly track your most important KPIs. All in plain English dashboards that update automatically.

View documentation

Key HappyFox metrics you can track in Filament:

Tickets
Track support requests with status, priority, category, assigned_staff_id, created_at, updated_at, resolution_time, and first_response_time for business analytics on team performance.
records:
idstatusprioritycategory_idassigned_staff_idcreated_atupdated_atresolution_timefirst_response_time
Contacts
Analyze customer profiles with email, name, phone, company, created_at, last_contacted_at, and total_tickets to understand support patterns across your customer base.
records:
idemailnamephonecompanycreated_atlast_contacted_attotal_tickets
Staff
Track support team members with name, email, role, department, active_status, and ticket_count to build kpi dashboards for agent workload and performance.
records:
idnameemailroledepartmentactive_statusticket_count
Categories
Monitor ticket routing with category_name, parent_category, assigned_team, and ticket_volume to identify which product areas generate the most support requests.
records:
idcategory_nameparent_categoryassigned_teamticket_volume
Ticket Updates
Follow conversation history with ticket_id, staff_id, contact_id, message_text, created_at, and update_type to analyze response patterns and resolution workflows.
records:
idticket_idstaff_idcontact_idmessage_textcreated_atupdate_type
Custom Fields
Access ticket and contact custom fields with field_name, field_value, field_type, and associated_object to incorporate your specific tracking requirements into business intelligence reports.
records:
idfield_namefield_valuefield_typeassociated_object_idassociated_object_type
Canned Actions
Review automated responses with action_name, trigger_conditions, response_template, and usage_count to understand how automation affects ticket resolution efficiency.
records:
idaction_nametrigger_conditionsresponse_templateusage_countlast_used_at
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Combine HappyFox with other data sources

Your business runs on more than one app, and your analytics should too. With Filament, HappyFox lives side-by-side with sales, finance, and customer tools. Bring it all together in one intelligent workspace and finally see the full picture.

attio
hubspot
intercom
raisely
salesforce-connector
stripe
xero
facebook-ads
google-ads
ga4
gsc
campaign-monitor
customerio
instagram-business
linkedin-ad-analytics
mailchimp
snapchat-ads
tiktok-ads
twitter-ads
airtable
google_sheets
mysql
postgres
quickbooks
shopify
woocommerce
amplitude
asana
eventbrite
freshdesk
github
jira
klaviyo
mixpanel
notion
segment
slack
trello
zendesk-support
attio
hubspot
intercom
raisely
salesforce-connector
stripe
xero
facebook-ads
google-ads
ga4
gsc
campaign-monitor
customerio
instagram-business
linkedin-ad-analytics
mailchimp
snapchat-ads
tiktok-ads
twitter-ads
airtable
google_sheets
mysql
postgres
quickbooks
shopify
woocommerce
amplitude
asana
eventbrite
freshdesk
github
jira
klaviyo
mixpanel
notion
segment
slack
trello
zendesk-support

Your HappyFox data gets even more powerful when combined with other tools:

HappyFox
Stripe

HappyFox + Stripe

Connect HappyFox ticket data with Stripe customer and subscription records to see which support issues affect retention, how quickly high-value customers get responses, and whether support quality correlates with churn rates.

HappyFox
Mixpanel

HappyFox + Mixpanel

Connect HappyFox support tickets with Mixpanel product events to identify which feature usage patterns generate the most support requests, how product issues affect ticket volume, and where user confusion drives contact rates.

HappyFox
HubSpot

HappyFox + HubSpot

Connect HappyFox contact history with HubSpot CRM records to track how support interactions affect deal progression, which accounts require the most attention, and whether ticket resolution speed impacts customer satisfaction scores.

Benefits of Filament's HappyFox Integration

Ask in plain English

Start with a question like 'How did MRR trend last year?' and you'll get an instant dashboard from across your apps. No configuration, no code.

chatMRR

No setup

Filament is like Looker Studio or PowerBI, but it will set itself up. It understands your data, and automatically connects the dots.

easy setup

Gets smarter over time

Filament remembers your context and preferences, so you spend less time explaining and answers that align with your goals.

memories

How it works

Step 1: Connect your HappyFox account

Connect your HappyFox account to Filament and get instant access to your data. No technical setup required.

Step 2: Ask questions about your HappyFox data

Start asking questions like "Which campaigns drive the most qualified leads?"

Step 3: Build HappyFox dashboards in minutes

Get tailored insights instantly and share them with your team.

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Better business decisions with AI Analytics

How to get more from your data

Most teams only scratch the surface of what's possible with their data. Reports get buried in dashboards, exports pile up in spreadsheets, and critical insights never reach decision-makers. Filament changes that.

With Filament, your data is analyzed by an AI data analyst that understands plain English. Instead of struggling with complex BI tools or waiting for reports, you can instantly ask questions about revenue, marketing performance, customer engagement, or retention, and get clear answers in seconds.

Because Filament connects data across marketing, product, CRM, and finance systems, it helps you answer the bigger questions that traditional dashboards can't:

  • Which campaigns and channels actually drive revenue growth?
  • How does user engagement translate into pipeline or sales performance?
  • Where are we losing efficiency between acquisition, retention, and finance?

By combining AI-powered reporting, conversational dashboards, and cross-platform integration, Filament helps you move beyond surface-level metrics and uncover the insights that drive smarter, faster business decisions.

Enterprise-grade security

Complete data isolation, data encryption at rest and in-transit, and secure, accredited cloud providers keep your organisation's data protected. We never use your data for AI training or share it with third parties.

Learn more about security

HappyFox integration FAQ

Everything you need to know about connecting HappyFox with Filament and getting the most out of your data.