Ask questions about your Infobip data
Connect Infobip to Filament and turn complex dashboards, analytics, and business intelligence into a simple conversation. No spreadsheets. No setup. Just instant answers.
Infobip tracks your customer conversations and agent activity, but understanding how communication patterns affect revenue, retention, or customer satisfaction means connecting to your CRM, support tools, and product analytics. Filament links Infobip conversation data to your other business tools and answers questions about customer engagement, agent performance, and channel effectiveness in plain English.
Track Infobip KPIs with Filament Analytics
Connect your Infobip account to Filament and instantly track your most important KPIs. All in plain English dashboards that update automatically.
View documentationKey Infobip metrics you can track in Filament:
Combine Infobip with other data sources
Your business runs on more than one app, and your analytics should too. With Filament, Infobip lives side-by-side with sales, finance, and customer tools. Bring it all together in one intelligent workspace and finally see the full picture.
Your Infobip data gets even more powerful when combined with other tools:
Infobip + Salesforce
Connect Infobip conversation data with Salesforce opportunities and accounts to see which communication channels drive deals forward, how agent response times affect close rates, and which customer segments require the most support interactions.
Infobip + HubSpot
Connect Infobip conversations with HubSpot contacts and deals to track how messaging engagement affects pipeline velocity, which conversation topics correlate with conversions, and how support interactions influence customer lifecycle stages.
Infobip + Zendesk Support
Connect Infobip conversation data with Zendesk tickets to analyze cross-channel support patterns, compare resolution times between messaging and traditional support, and identify which issues escalate from conversations to formal tickets.
Benefits of Filament's Infobip Integration
Ask in plain English
Start with a question like 'How did MRR trend last year?' and you'll get an instant dashboard from across your apps. No configuration, no code.
No setup
Filament is like Looker Studio or PowerBI, but it will set itself up. It understands your data, and automatically connects the dots.
Gets smarter over time
Filament remembers your context and preferences, so you spend less time explaining and answers that align with your goals.
How it works
Step 1: Connect your Infobip account
Connect your Infobip account to Filament and get instant access to your data. No technical setup required.
Step 2: Ask questions about your Infobip data
Start asking questions like "Which campaigns drive the most qualified leads?"
Step 3: Build Infobip dashboards in minutes
Get tailored insights instantly and share them with your team.
Better business decisions with AI Analytics
How to get more from your data
Most teams only scratch the surface of what's possible with their data. Reports get buried in dashboards, exports pile up in spreadsheets, and critical insights never reach decision-makers. Filament changes that.
With Filament, your data is analyzed by an AI data analyst that understands plain English. Instead of struggling with complex BI tools or waiting for reports, you can instantly ask questions about revenue, marketing performance, customer engagement, or retention, and get clear answers in seconds.
Because Filament connects data across marketing, product, CRM, and finance systems, it helps you answer the bigger questions that traditional dashboards can't:
- Which campaigns and channels actually drive revenue growth?
- How does user engagement translate into pipeline or sales performance?
- Where are we losing efficiency between acquisition, retention, and finance?
By combining AI-powered reporting, conversational dashboards, and cross-platform integration, Filament helps you move beyond surface-level metrics and uncover the insights that drive smarter, faster business decisions.
Enterprise-grade security
Complete data isolation, data encryption at rest and in-transit, and secure, accredited cloud providers keep your organisation's data protected. We never use your data for AI training or share it with third parties.
Learn more about securityInfobip integration FAQ
Everything you need to know about connecting Infobip with Filament and getting the most out of your data.