Ivanti
Filament

Ask questions about your Ivanti data

Connect Ivanti to Filament and turn complex dashboards, analytics, and business intelligence into a simple conversation. No spreadsheets. No setup. Just instant answers.

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Ivanti tracks configuration items, incidents, and service desk operations, but understanding how infrastructure changes affect application performance or which types of incidents correlate with user complaints requires connecting to monitoring tools and support platforms. Filament links your Ivanti data to systems like Datadog, Jira, and Freshdesk so you can explore service reliability patterns, incident trends, and operational efficiency without manual work.

Metrics dashboard
Finance dashboard
SEO dashboard

Track Ivanti KPIs with Filament Analytics

Connect your Ivanti account to Filament and instantly track your most important KPIs. All in plain English dashboards that update automatically.

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Key Ivanti metrics you can track in Filament:

Configuration Items
Track hardware and software assets with CI_ID, CI_Name, CI_Type, Status, Location, and Owner fields. Analyze configuration relationships and dependencies across your infrastructure.
records:
CI_IDCI_NameCI_TypeStatusLocationOwnerLast_Modified_Date
Incident Records
Monitor service desk tickets with Incident_Number, Category, Priority, Status, Assigned_To, and Resolution_Time. Build business intelligence dashboards tracking incident patterns and resolution performance.
records:
Incident_NumberCategoryPriorityStatusAssigned_ToCreated_DateResolution_Time
Service Requests
Track service request workflows with Request_ID, Request_Type, Requester, Fulfillment_Status, and Completion_Date. Analyze service delivery patterns and fulfillment efficiency.
records:
Request_IDRequest_TypeRequesterFulfillment_StatusCreated_DateCompletion_Date
User and Technician Records
Manage service desk personnel data with User_ID, Full_Name, Role, Department, and Assignment_Group. Analyze workload distribution and technician performance for business analytics.
records:
User_IDFull_NameRoleDepartmentAssignment_GroupActive_Status
SLA Metrics
Monitor service level agreement performance with SLA_ID, Target_Response_Time, Actual_Response_Time, Breach_Status, and Resolution_Target. Track kpi metrics for service desk accountability.
records:
SLA_IDTarget_Response_TimeActual_Response_TimeBreach_StatusResolution_Target
Assignment and Escalation Data
Track ticket routing with Assignment_ID, Assignment_Group, Escalation_Level, Escalation_Date, and Reassignment_Count. Analyze escalation patterns and assignment efficiency.
records:
Assignment_IDAssignment_GroupEscalation_LevelEscalation_DateReassignment_Count
Configuration Relationships
Map infrastructure dependencies with Relationship_ID, Parent_CI, Child_CI, Relationship_Type, and Impact_Level. Understand how configuration changes cascade through your environment.
records:
Relationship_IDParent_CIChild_CIRelationship_TypeImpact_Level
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Combine Ivanti with other data sources

Your business runs on more than one app, and your analytics should too. With Filament, Ivanti lives side-by-side with sales, finance, and customer tools. Bring it all together in one intelligent workspace and finally see the full picture.

attio
hubspot
intercom
raisely
salesforce-connector
stripe
xero
facebook-ads
google-ads
ga4
gsc
campaign-monitor
customerio
instagram-business
linkedin-ad-analytics
mailchimp
snapchat-ads
tiktok-ads
twitter-ads
airtable
google_sheets
mysql
postgres
quickbooks
shopify
woocommerce
amplitude
asana
eventbrite
freshdesk
github
jira
klaviyo
mixpanel
notion
segment
slack
trello
zendesk-support
attio
hubspot
intercom
raisely
salesforce-connector
stripe
xero
facebook-ads
google-ads
ga4
gsc
campaign-monitor
customerio
instagram-business
linkedin-ad-analytics
mailchimp
snapchat-ads
tiktok-ads
twitter-ads
airtable
google_sheets
mysql
postgres
quickbooks
shopify
woocommerce
amplitude
asana
eventbrite
freshdesk
github
jira
klaviyo
mixpanel
notion
segment
slack
trello
zendesk-support

Your Ivanti data gets even more powerful when combined with other tools:

Ivanti
Jira

Ivanti + Jira

Connect Ivanti incident records with Jira project issues to see how service desk tickets relate to development work and track resolution patterns across both platforms.

Ivanti
Datadog

Ivanti + Datadog

Connect Ivanti configuration item changes with Datadog monitoring metrics to analyze how infrastructure updates affect system performance and incident frequency.

Ivanti
ServiceNow

Ivanti + ServiceNow

Connect Ivanti service desk data with ServiceNow workflows to compare incident management approaches and build a kpi dashboard tracking resolution times across platforms.

Benefits of Filament's Ivanti Integration

Ask in plain English

Start with a question like 'How did MRR trend last year?' and you'll get an instant dashboard from across your apps. No configuration, no code.

chatMRR

No setup

Filament is like Looker Studio or PowerBI, but it will set itself up. It understands your data, and automatically connects the dots.

easy setup

Gets smarter over time

Filament remembers your context and preferences, so you spend less time explaining and answers that align with your goals.

memories

How it works

Step 1: Connect your Ivanti account

Connect your Ivanti account to Filament and get instant access to your data. No technical setup required.

Step 2: Ask questions about your Ivanti data

Start asking questions like "Which campaigns drive the most qualified leads?"

Step 3: Build Ivanti dashboards in minutes

Get tailored insights instantly and share them with your team.

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Better business decisions with AI Analytics

How to get more from your data

Most teams only scratch the surface of what's possible with their data. Reports get buried in dashboards, exports pile up in spreadsheets, and critical insights never reach decision-makers. Filament changes that.

With Filament, your data is analyzed by an AI data analyst that understands plain English. Instead of struggling with complex BI tools or waiting for reports, you can instantly ask questions about revenue, marketing performance, customer engagement, or retention, and get clear answers in seconds.

Because Filament connects data across marketing, product, CRM, and finance systems, it helps you answer the bigger questions that traditional dashboards can't:

  • Which campaigns and channels actually drive revenue growth?
  • How does user engagement translate into pipeline or sales performance?
  • Where are we losing efficiency between acquisition, retention, and finance?

By combining AI-powered reporting, conversational dashboards, and cross-platform integration, Filament helps you move beyond surface-level metrics and uncover the insights that drive smarter, faster business decisions.

Enterprise-grade security

Complete data isolation, data encryption at rest and in-transit, and secure, accredited cloud providers keep your organisation's data protected. We never use your data for AI training or share it with third parties.

Learn more about security

Ivanti integration FAQ

Everything you need to know about connecting Ivanti with Filament and getting the most out of your data.