LiveChat Partner
Filament

Ask questions about your LiveChat Partner data

Connect LiveChat Partner to Filament and turn complex dashboards, analytics, and business intelligence into a simple conversation. No spreadsheets. No setup. Just instant answers.

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Setup in minutes

LiveChat Partner tracks conversations, ratings, and agent performance, but understanding how support quality affects retention or which chat topics correlate with revenue requires connecting to your CRM and payment data. Filament links LiveChat Partner to your other business tools and answers questions about customer satisfaction trends, agent productivity, and support impact in plain English.

Metrics dashboard
Finance dashboard
SEO dashboard

Track LiveChat Partner KPIs with Filament Analytics

Connect your LiveChat Partner account to Filament and instantly track your most important KPIs. All in plain English dashboards that update automatically.

View documentation

Key LiveChat Partner metrics you can track in Filament:

Chats and Messages
Track customer conversations with chat_id, message_content, timestamp, visitor_id, agent_id, and chat_duration to analyze response patterns and conversation quality.
records:
chat_idmessage_contenttimestampvisitor_idagent_idchat_duration
Chat Ratings
Monitor customer satisfaction with rating_score, rating_comment, chat_id, rated_at, and agent_id to measure support quality and identify improvement areas.
records:
rating_scorerating_commentchat_idrated_atagent_id
Chat Tags
Categorize conversations with tag_name, chat_id, tagged_by, and tagged_at to track issue types and conversation themes across your support volume.
records:
tag_namechat_idtagged_bytagged_at
Agent Profiles
Track agent details with agent_id, agent_name, email, role, status, and group_id to manage team capacity and availability.
records:
agent_idagent_nameemailrolestatusgroup_id
Agent Performance
Measure agent productivity with chats_handled, average_response_time, average_chat_duration, agent_id, and date to identify training needs and workload distribution.
records:
chats_handledaverage_response_timeaverage_chat_durationagent_iddate
Canned Responses
Analyze saved replies with response_id, response_text, usage_count, agent_id, and tags to optimize support efficiency and message consistency.
records:
response_idresponse_textusage_countagent_idtags
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Combine LiveChat Partner with other data sources

Your business runs on more than one app, and your analytics should too. With Filament, LiveChat Partner lives side-by-side with sales, finance, and customer tools. Bring it all together in one intelligent workspace and finally see the full picture.

attio
hubspot
intercom
raisely
salesforce-connector
stripe
xero
facebook-ads
google-ads
ga4
gsc
campaign-monitor
customerio
instagram-business
linkedin-ad-analytics
mailchimp
snapchat-ads
tiktok-ads
twitter-ads
airtable
google_sheets
mysql
postgres
quickbooks
shopify
woocommerce
amplitude
asana
eventbrite
freshdesk
github
jira
klaviyo
mixpanel
notion
segment
slack
trello
zendesk-support
attio
hubspot
intercom
raisely
salesforce-connector
stripe
xero
facebook-ads
google-ads
ga4
gsc
campaign-monitor
customerio
instagram-business
linkedin-ad-analytics
mailchimp
snapchat-ads
tiktok-ads
twitter-ads
airtable
google_sheets
mysql
postgres
quickbooks
shopify
woocommerce
amplitude
asana
eventbrite
freshdesk
github
jira
klaviyo
mixpanel
notion
segment
slack
trello
zendesk-support

Your LiveChat Partner data gets even more powerful when combined with other tools:

LiveChat Partner
HubSpot

LiveChat Partner + HubSpot

Connect LiveChat Partner conversations with HubSpot contact records and deal stages to see which support topics appear before customers churn, how chat ratings correlate with deal velocity, and which agents handle your highest-value accounts.

LiveChat Partner
Stripe

LiveChat Partner + Stripe

Connect LiveChat Partner chat data with Stripe payment records to analyze how support interactions affect subscription renewals, which conversation topics predict cancellations, and whether faster response times correlate with higher customer lifetime value.

LiveChat Partner
Mixpanel

LiveChat Partner + Mixpanel

Connect LiveChat Partner support conversations with Mixpanel product usage data to identify which feature questions lead to activation, how chat timing relates to user behavior patterns, and which support topics correlate with product adoption.

Benefits of Filament's LiveChat Partner Integration

Ask in plain English

Start with a question like 'How did MRR trend last year?' and you'll get an instant dashboard from across your apps. No configuration, no code.

chatMRR

No setup

Filament is like Looker Studio or PowerBI, but it will set itself up. It understands your data, and automatically connects the dots.

easy setup

Gets smarter over time

Filament remembers your context and preferences, so you spend less time explaining and answers that align with your goals.

memories

How it works

Step 1: Connect your LiveChat Partner account

Connect your LiveChat Partner account to Filament and get instant access to your data. No technical setup required.

Step 2: Ask questions about your LiveChat Partner data

Start asking questions like "Which campaigns drive the most qualified leads?"

Step 3: Build LiveChat Partner dashboards in minutes

Get tailored insights instantly and share them with your team.

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Better business decisions with AI Analytics

How to get more from your data

Most teams only scratch the surface of what's possible with their data. Reports get buried in dashboards, exports pile up in spreadsheets, and critical insights never reach decision-makers. Filament changes that.

With Filament, your data is analyzed by an AI data analyst that understands plain English. Instead of struggling with complex BI tools or waiting for reports, you can instantly ask questions about revenue, marketing performance, customer engagement, or retention, and get clear answers in seconds.

Because Filament connects data across marketing, product, CRM, and finance systems, it helps you answer the bigger questions that traditional dashboards can't:

  • Which campaigns and channels actually drive revenue growth?
  • How does user engagement translate into pipeline or sales performance?
  • Where are we losing efficiency between acquisition, retention, and finance?

By combining AI-powered reporting, conversational dashboards, and cross-platform integration, Filament helps you move beyond surface-level metrics and uncover the insights that drive smarter, faster business decisions.

Enterprise-grade security

Complete data isolation, data encryption at rest and in-transit, and secure, accredited cloud providers keep your organisation's data protected. We never use your data for AI training or share it with third parties.

Learn more about security

LiveChat Partner integration FAQ

Everything you need to know about connecting LiveChat Partner with Filament and getting the most out of your data.