PagerDuty
Filament

Ask questions about your PagerDuty data

Connect PagerDuty to Filament and turn complex dashboards, analytics, and business intelligence into a simple conversation. No spreadsheets. No setup. Just instant answers.

Sign up freeBook a demo
Free 14-day trial
No credit card required
Setup in minutes

PagerDuty tracks incidents and on-call schedules, but understanding how service reliability affects customer satisfaction or which incidents correlate with revenue impact requires connecting to your support, product, and business data. Filament links PagerDuty to your other tools and answers questions about incident patterns, team effectiveness, and business impact in plain English.

Metrics dashboard
Finance dashboard
SEO dashboard

Track PagerDuty KPIs with Filament Analytics

Connect your PagerDuty account to Filament and instantly track your most important KPIs. All in plain English dashboards that update automatically.

View documentation

Key PagerDuty metrics you can track in Filament:

Incidents
Track incident response performance with incident status, priority levels, acknowledgement times, resolution duration, and escalation counts. Analyze patterns in incident severity and team response effectiveness.
records:
incident_numberstatusprioritycreated_atresolved_atacknowledgement_timeescalation_policy
Alerts
Monitor alert volumes and patterns with alert severity, trigger times, suppression status, and integration sources. Identify alert fatigue and false positive trends across services.
records:
alert_keyseveritystatuscreated_atintegration_namesuppressed
Log Entries
Review complete incident timelines with activity types, user actions, notification delivery, and state changes. Understand how incidents progress from detection to resolution.
records:
typecreated_atuserchannelnotification_statusincident_id
Services
Analyze service configurations and health with service names, escalation policies, acknowledgement timeouts, and incident counts. Track which services generate the most incidents.
records:
namestatusescalation_policyacknowledgement_timeoutincident_urgency_rule
Schedules
Examine on-call rotations and coverage with schedule layers, time zones, rotation patterns, and user assignments. Identify coverage gaps and rotation fairness.
records:
nametime_zoneschedule_layersusersescalation_policies
Escalation Policies
Review escalation rules and effectiveness with policy targets, escalation delays, repeat counts, and assigned services. Optimize escalation paths based on resolution patterns.
records:
nameescalation_rulesnum_loopsteamsservices
Business Services
Connect technical incidents to business impact with service dependencies, subscriber accounts, and priority mappings. Measure how technical issues affect business operations.
records:
namedescriptionpoint_of_contactteamsupporting_services
Integrations
Track monitoring tool connections with integration types, vendor names, service mappings, and alert volumes. Understand which monitoring sources drive the most incidents.
records:
nametypevendorserviceintegration_emailcreated_at
Filament Pixel Logo

Combine PagerDuty with other data sources

Your business runs on more than one app, and your analytics should too. With Filament, PagerDuty lives side-by-side with sales, finance, and customer tools. Bring it all together in one intelligent workspace and finally see the full picture.

attio
hubspot
intercom
raisely
salesforce-connector
stripe
xero
facebook-ads
google-ads
ga4
gsc
campaign-monitor
customerio
instagram-business
linkedin-ad-analytics
mailchimp
snapchat-ads
tiktok-ads
twitter-ads
airtable
google_sheets
mysql
postgres
quickbooks
shopify
woocommerce
amplitude
asana
eventbrite
freshdesk
github
jira
klaviyo
mixpanel
notion
segment
slack
trello
zendesk-support
attio
hubspot
intercom
raisely
salesforce-connector
stripe
xero
facebook-ads
google-ads
ga4
gsc
campaign-monitor
customerio
instagram-business
linkedin-ad-analytics
mailchimp
snapchat-ads
tiktok-ads
twitter-ads
airtable
google_sheets
mysql
postgres
quickbooks
shopify
woocommerce
amplitude
asana
eventbrite
freshdesk
github
jira
klaviyo
mixpanel
notion
segment
slack
trello
zendesk-support

Your PagerDuty data gets even more powerful when combined with other tools:

PagerDuty
Datadog

PagerDuty + Datadog

Connect PagerDuty incidents with Datadog monitoring metrics to see which infrastructure issues trigger the most alerts, how alert thresholds affect incident volumes, and which services have the highest correlation between metrics and actual incidents.

PagerDuty
Jira

PagerDuty + Jira

Connect PagerDuty incidents with Jira issues to track how incidents become engineering work, measure time from incident resolution to permanent fix, and identify which services generate the most follow-up tickets. Build a kpi dashboard tracking incident-to-fix cycles.

PagerDuty
Zendesk Support

PagerDuty + Zendesk Support

Connect PagerDuty incidents with Zendesk tickets to see how service outages affect support volumes, which incidents generate the most customer complaints, and how incident resolution times correlate with customer satisfaction scores.

Benefits of Filament's PagerDuty Integration

Ask in plain English

Start with a question like 'How did MRR trend last year?' and you'll get an instant dashboard from across your apps. No configuration, no code.

chatMRR

No setup

Filament is like Looker Studio or PowerBI, but it will set itself up. It understands your data, and automatically connects the dots.

easy setup

Gets smarter over time

Filament remembers your context and preferences, so you spend less time explaining and answers that align with your goals.

memories

How it works

Step 1: Connect your PagerDuty account

Connect your PagerDuty account to Filament and get instant access to your data. No technical setup required.

Step 2: Ask questions about your PagerDuty data

Start asking questions like "Which campaigns drive the most qualified leads?"

Step 3: Build PagerDuty dashboards in minutes

Get tailored insights instantly and share them with your team.

Filament Pixel Logo

Better business decisions with AI Analytics

How to get more from your data

Most teams only scratch the surface of what's possible with their data. Reports get buried in dashboards, exports pile up in spreadsheets, and critical insights never reach decision-makers. Filament changes that.

With Filament, your data is analyzed by an AI data analyst that understands plain English. Instead of struggling with complex BI tools or waiting for reports, you can instantly ask questions about revenue, marketing performance, customer engagement, or retention, and get clear answers in seconds.

Because Filament connects data across marketing, product, CRM, and finance systems, it helps you answer the bigger questions that traditional dashboards can't:

  • Which campaigns and channels actually drive revenue growth?
  • How does user engagement translate into pipeline or sales performance?
  • Where are we losing efficiency between acquisition, retention, and finance?

By combining AI-powered reporting, conversational dashboards, and cross-platform integration, Filament helps you move beyond surface-level metrics and uncover the insights that drive smarter, faster business decisions.

Enterprise-grade security

Complete data isolation, data encryption at rest and in-transit, and secure, accredited cloud providers keep your organisation's data protected. We never use your data for AI training or share it with third parties.

Learn more about security

PagerDuty integration FAQ

Everything you need to know about connecting PagerDuty with Filament and getting the most out of your data.