Playvox
Filament

Ask questions about your Playvox data

Connect Playvox to Filament and turn complex dashboards, analytics, and business intelligence into a simple conversation. No spreadsheets. No setup. Just instant answers.

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Setup in minutes

Playvox tracks agent performance and quality scores, but understanding how workforce management decisions affect customer satisfaction or revenue requires connecting to your CRM and support tools. Filament links Playvox data to your other platforms and answers questions about quality impact, team productivity, and resource allocation in plain English.

Metrics dashboard
Finance dashboard
SEO dashboard

Track Playvox KPIs with Filament Analytics

Connect your Playvox account to Filament and instantly track your most important KPIs. All in plain English dashboards that update automatically.

View documentation

Key Playvox metrics you can track in Filament:

Integrations
Track connected workforce systems and configuration settings with integration_id, system_type, connection_status, and sync_frequency.
records:
integration_idsystem_typeconnection_statussync_frequencyconfiguration_details
Jobs
Analyze role definitions and assignments across your organization with job_id, role_name, department, and assignment_count.
records:
job_idrole_namedepartmentassignment_countskill_requirements
Teams
Examine team structures and hierarchies with team_id, team_name, parent_team, member_count, and manager_id.
records:
team_idteam_nameparent_teammember_countmanager_id
Interactions
Review customer conversations and quality evaluations with interaction_id, agent_id, customer_id, interaction_type, and evaluation_score.
records:
interaction_idagent_idcustomer_idinteraction_typeevaluation_scoreduration
Performance Metrics
Track agent and team performance with metric_id, agent_id, team_id, quality_score, and evaluation_date.
records:
metric_idagent_idteam_idquality_scoreevaluation_dateinteraction_volume
Team Members
Monitor team assignments and member details with member_id, team_id, agent_id, role, and assignment_date.
records:
member_idteam_idagent_idroleassignment_date
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Combine Playvox with other data sources

Your business runs on more than one app, and your analytics should too. With Filament, Playvox lives side-by-side with sales, finance, and customer tools. Bring it all together in one intelligent workspace and finally see the full picture.

attio
hubspot
intercom
raisely
salesforce-connector
stripe
xero
facebook-ads
google-ads
ga4
gsc
campaign-monitor
customerio
instagram-business
linkedin-ad-analytics
mailchimp
snapchat-ads
tiktok-ads
twitter-ads
airtable
google_sheets
mysql
postgres
quickbooks
shopify
woocommerce
amplitude
asana
eventbrite
freshdesk
github
jira
klaviyo
mixpanel
notion
segment
slack
trello
zendesk-support
attio
hubspot
intercom
raisely
salesforce-connector
stripe
xero
facebook-ads
google-ads
ga4
gsc
campaign-monitor
customerio
instagram-business
linkedin-ad-analytics
mailchimp
snapchat-ads
tiktok-ads
twitter-ads
airtable
google_sheets
mysql
postgres
quickbooks
shopify
woocommerce
amplitude
asana
eventbrite
freshdesk
github
jira
klaviyo
mixpanel
notion
segment
slack
trello
zendesk-support

Your Playvox data gets even more powerful when combined with other tools:

Playvox
Zendesk Support

Playvox + Zendesk Support

Connect Playvox quality scores with Zendesk ticket data to see how agent evaluations correlate with resolution times, customer satisfaction ratings, and ticket volume patterns.

Playvox
Salesforce

Playvox + Salesforce

Connect Playvox agent performance with Salesforce customer records to analyze how quality management impacts deal closure rates, customer retention, and account health scores.

Playvox
HubSpot

Playvox + HubSpot

Connect Playvox interaction data with HubSpot contacts and deals to track how agent quality scores influence customer lifecycle stages, support costs, and conversion rates.

Benefits of Filament's Playvox Integration

Ask in plain English

Start with a question like 'How did MRR trend last year?' and you'll get an instant dashboard from across your apps. No configuration, no code.

chatMRR

No setup

Filament is like Looker Studio or PowerBI, but it will set itself up. It understands your data, and automatically connects the dots.

easy setup

Gets smarter over time

Filament remembers your context and preferences, so you spend less time explaining and answers that align with your goals.

memories

How it works

Step 1: Connect your Playvox account

Connect your Playvox account to Filament and get instant access to your data. No technical setup required.

Step 2: Ask questions about your Playvox data

Start asking questions like "Which campaigns drive the most qualified leads?"

Step 3: Build Playvox dashboards in minutes

Get tailored insights instantly and share them with your team.

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Better business decisions with AI Analytics

How to get more from your data

Most teams only scratch the surface of what's possible with their data. Reports get buried in dashboards, exports pile up in spreadsheets, and critical insights never reach decision-makers. Filament changes that.

With Filament, your data is analyzed by an AI data analyst that understands plain English. Instead of struggling with complex BI tools or waiting for reports, you can instantly ask questions about revenue, marketing performance, customer engagement, or retention, and get clear answers in seconds.

Because Filament connects data across marketing, product, CRM, and finance systems, it helps you answer the bigger questions that traditional dashboards can't:

  • Which campaigns and channels actually drive revenue growth?
  • How does user engagement translate into pipeline or sales performance?
  • Where are we losing efficiency between acquisition, retention, and finance?

By combining AI-powered reporting, conversational dashboards, and cross-platform integration, Filament helps you move beyond surface-level metrics and uncover the insights that drive smarter, faster business decisions.

Enterprise-grade security

Complete data isolation, data encryption at rest and in-transit, and secure, accredited cloud providers keep your organisation's data protected. We never use your data for AI training or share it with third parties.

Learn more about security

Playvox integration FAQ

Everything you need to know about connecting Playvox with Filament and getting the most out of your data.