Qmatic Data Connect
Filament

Ask questions about your Qmatic Data Connect data

Connect Qmatic Data Connect to Filament and turn complex dashboards, analytics, and business intelligence into a simple conversation. No spreadsheets. No setup. Just instant answers.

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Qmatic Data Connect tracks customer journeys through your service locations, but understanding how appointment patterns relate to customer satisfaction or which service types drive repeat visits requires connecting to your CRM and feedback tools. Filament links your queue data, appointment records, and service delivery metrics to other platforms and answers questions about wait time impacts, service efficiency, and customer retention in plain English.

Metrics dashboard
Finance dashboard
SEO dashboard

Track Qmatic Data Connect KPIs with Filament Analytics

Connect your Qmatic Data Connect account to Filament and instantly track your most important KPIs. All in plain English dashboards that update automatically.

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Key Qmatic Data Connect metrics you can track in Filament:

Appointment Records
Track individual appointment bookings with APPOINTMENT_ID, APPOINTMENT_CUSTOMER, APPOINTMENT_SERVICE, APPOINTMENT_STATUS, and APPOINTMENT_CREATED_TIME to analyze booking patterns and service demand.
records:
APPOINTMENT_IDAPPOINTMENT_CUSTOMERAPPOINTMENT_SERVICEAPPOINTMENT_STATUSAPPOINTMENT_CREATED_TIME
Appointment Timeline
Monitor appointment lifecycle with APPOINTMENT_START_TIME, APPOINTMENT_END_TIME, APPOINTMENT_ARRIVAL_STATUS, and appointment duration to measure service delivery efficiency and punctuality.
records:
APPOINTMENT_START_TIMEAPPOINTMENT_END_TIMEAPPOINTMENT_ARRIVAL_STATUSappointment_duration
Queue Performance
Analyze customer wait experiences with ENTERED_QUEUE_TIME, CALL_TIME, queue position, and service counter to track wait time metrics and queue flow efficiency.
records:
ENTERED_QUEUE_TIMECALL_TIMEqueue_positionservice_counter
Service Delivery
Track service completion with service type, service duration, staff member, and outcome status to understand which services take longest and where bottlenecks occur.
records:
service_typeservice_durationstaff_memberoutcome_status
Customer Journey Data
Follow individual customer paths with customer identifier, visit frequency, service history, and location preferences to identify patterns in repeat visits and service preferences.
records:
customer_identifiervisit_frequencyservice_historylocation_preferences
Location and Branch Metrics
Compare performance across service locations with branch identifier, daily volume, average wait time, and staff count to benchmark business intelligence across your network.
records:
branch_identifierdaily_volumeaverage_wait_timestaff_count
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Combine Qmatic Data Connect with other data sources

Your business runs on more than one app, and your analytics should too. With Filament, Qmatic Data Connect lives side-by-side with sales, finance, and customer tools. Bring it all together in one intelligent workspace and finally see the full picture.

attio
hubspot
intercom
raisely
salesforce-connector
stripe
xero
facebook-ads
google-ads
ga4
gsc
campaign-monitor
customerio
instagram-business
linkedin-ad-analytics
mailchimp
snapchat-ads
tiktok-ads
twitter-ads
airtable
google_sheets
mysql
postgres
quickbooks
shopify
woocommerce
amplitude
asana
eventbrite
freshdesk
github
jira
klaviyo
mixpanel
notion
segment
slack
trello
zendesk-support
attio
hubspot
intercom
raisely
salesforce-connector
stripe
xero
facebook-ads
google-ads
ga4
gsc
campaign-monitor
customerio
instagram-business
linkedin-ad-analytics
mailchimp
snapchat-ads
tiktok-ads
twitter-ads
airtable
google_sheets
mysql
postgres
quickbooks
shopify
woocommerce
amplitude
asana
eventbrite
freshdesk
github
jira
klaviyo
mixpanel
notion
segment
slack
trello
zendesk-support

Your Qmatic Data Connect data gets even more powerful when combined with other tools:

Qmatic Data Connect
Freshdesk

Qmatic Data Connect + Freshdesk

Connect Qmatic Data Connect appointment and queue data with Freshdesk support tickets to see how wait times and service experiences correlate with customer complaints and satisfaction scores.

Qmatic Data Connect
Salesforce

Qmatic Data Connect + Salesforce

Connect Qmatic Data Connect customer journey data with Salesforce account records to track which service locations and appointment types drive the highest customer lifetime value and repeat business.

Qmatic Data Connect
Google Sheets

Qmatic Data Connect + Google Sheets

Connect Qmatic Data Connect service delivery metrics with Google Sheets workforce schedules to build a kpi dashboard tracking staff utilization against wait times and appointment completion rates.

Benefits of Filament's Qmatic Data Connect Integration

Ask in plain English

Start with a question like 'How did MRR trend last year?' and you'll get an instant dashboard from across your apps. No configuration, no code.

chatMRR

No setup

Filament is like Looker Studio or PowerBI, but it will set itself up. It understands your data, and automatically connects the dots.

easy setup

Gets smarter over time

Filament remembers your context and preferences, so you spend less time explaining and answers that align with your goals.

memories

How it works

Step 1: Connect your Qmatic Data Connect account

Connect your Qmatic Data Connect account to Filament and get instant access to your data. No technical setup required.

Step 2: Ask questions about your Qmatic Data Connect data

Start asking questions like "Which campaigns drive the most qualified leads?"

Step 3: Build Qmatic Data Connect dashboards in minutes

Get tailored insights instantly and share them with your team.

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Better business decisions with AI Analytics

How to get more from your data

Most teams only scratch the surface of what's possible with their data. Reports get buried in dashboards, exports pile up in spreadsheets, and critical insights never reach decision-makers. Filament changes that.

With Filament, your data is analyzed by an AI data analyst that understands plain English. Instead of struggling with complex BI tools or waiting for reports, you can instantly ask questions about revenue, marketing performance, customer engagement, or retention, and get clear answers in seconds.

Because Filament connects data across marketing, product, CRM, and finance systems, it helps you answer the bigger questions that traditional dashboards can't:

  • Which campaigns and channels actually drive revenue growth?
  • How does user engagement translate into pipeline or sales performance?
  • Where are we losing efficiency between acquisition, retention, and finance?

By combining AI-powered reporting, conversational dashboards, and cross-platform integration, Filament helps you move beyond surface-level metrics and uncover the insights that drive smarter, faster business decisions.

Enterprise-grade security

Complete data isolation, data encryption at rest and in-transit, and secure, accredited cloud providers keep your organisation's data protected. We never use your data for AI training or share it with third parties.

Learn more about security

Qmatic Data Connect integration FAQ

Everything you need to know about connecting Qmatic Data Connect with Filament and getting the most out of your data.