Retently
Filament

Ask questions about your Retently data

Connect Retently to Filament and turn complex dashboards, analytics, and business intelligence into a simple conversation. No spreadsheets. No setup. Just instant answers.

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Retently tracks NPS, CSAT, and customer satisfaction scores, but understanding how feedback correlates with support tickets, product usage, or revenue requires connecting multiple platforms. Filament links your Retently data to your CRM, support tools, and analytics so you can explore satisfaction trends, response patterns, and customer experience drivers in plain English.

Metrics dashboard
Finance dashboard
SEO dashboard

Track Retently KPIs with Filament Analytics

Connect your Retently account to Filament and instantly track your most important KPIs. All in plain English dashboards that update automatically.

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Key Retently metrics you can track in Filament:

Feedback Responses
Track customer satisfaction scores with NPS ratings, CSAT scores, CES measurements, response text, and completion timestamps. Build business intelligence dashboards showing satisfaction trends over time.
records:
nps_scorecsat_scoreces_scoreresponse_textcompleted_atcustomer_id
Customer Profiles
Analyze customer segments with contact information, custom attributes, account properties, and segment tags. Connect to your CRM for business analytics across the customer journey.
records:
emailnamecustom_attributessegmentstagscompany_id
Survey Campaigns
Monitor campaign performance with Outbox data including send dates, delivery status, response rates, and campaign types. Track which survey approaches drive the highest engagement.
records:
campaign_namesent_atdelivery_statuscampaign_typerecipient_count
Company Records
Examine account-level data with company names, account properties, industry classifications, and custom fields. Segment satisfaction analysis by company characteristics.
records:
company_nameaccount_propertiesindustrycreated_atcustom_fields
Performance Reports
Access aggregated satisfaction metrics from the Report table with average NPS, response rates, trend data, and time period comparisons. Build kpi dashboards tracking customer experience over time.
records:
average_npsresponse_rateperiod_startperiod_endtrend_direction
Survey Questions and Answers
Analyze custom survey data with question text, answer values, question types, and response patterns. Understand which questions reveal the most actionable feedback.
records:
question_textanswer_valuequestion_typesurvey_idanswered_at
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Combine Retently with other data sources

Your business runs on more than one app, and your analytics should too. With Filament, Retently lives side-by-side with sales, finance, and customer tools. Bring it all together in one intelligent workspace and finally see the full picture.

attio
hubspot
intercom
raisely
salesforce-connector
stripe
xero
facebook-ads
google-ads
ga4
gsc
campaign-monitor
customerio
instagram-business
linkedin-ad-analytics
mailchimp
snapchat-ads
tiktok-ads
twitter-ads
airtable
google_sheets
mysql
postgres
quickbooks
shopify
woocommerce
amplitude
asana
eventbrite
freshdesk
github
jira
klaviyo
mixpanel
notion
segment
slack
trello
zendesk-support
attio
hubspot
intercom
raisely
salesforce-connector
stripe
xero
facebook-ads
google-ads
ga4
gsc
campaign-monitor
customerio
instagram-business
linkedin-ad-analytics
mailchimp
snapchat-ads
tiktok-ads
twitter-ads
airtable
google_sheets
mysql
postgres
quickbooks
shopify
woocommerce
amplitude
asana
eventbrite
freshdesk
github
jira
klaviyo
mixpanel
notion
segment
slack
trello
zendesk-support

Your Retently data gets even more powerful when combined with other tools:

Retently
Freshdesk

Retently + Freshdesk

Connect Retently satisfaction scores with Freshdesk support tickets to see how ticket volume, resolution time, and support quality affect NPS ratings. Identify which support issues correlate with detractors and which resolutions turn customers into promoters.

Retently
HubSpot

Retently + HubSpot

Connect Retently feedback responses with HubSpot contact records and deal data to analyze satisfaction by customer segment, sales source, or account value. Build a kpi dashboard showing which marketing channels or sales teams acquire the most satisfied customers.

Retently
Mixpanel

Retently + Mixpanel

Connect Retently NPS scores with Mixpanel product usage data to understand how feature adoption, engagement patterns, and user behavior affect customer satisfaction. See which product experiences drive promoters and which correlate with detractors.

Benefits of Filament's Retently Integration

Ask in plain English

Start with a question like 'How did MRR trend last year?' and you'll get an instant dashboard from across your apps. No configuration, no code.

chatMRR

No setup

Filament is like Looker Studio or PowerBI, but it will set itself up. It understands your data, and automatically connects the dots.

easy setup

Gets smarter over time

Filament remembers your context and preferences, so you spend less time explaining and answers that align with your goals.

memories

How it works

Step 1: Connect your Retently account

Connect your Retently account to Filament and get instant access to your data. No technical setup required.

Step 2: Ask questions about your Retently data

Start asking questions like "Which campaigns drive the most qualified leads?"

Step 3: Build Retently dashboards in minutes

Get tailored insights instantly and share them with your team.

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Better business decisions with AI Analytics

How to get more from your data

Most teams only scratch the surface of what's possible with their data. Reports get buried in dashboards, exports pile up in spreadsheets, and critical insights never reach decision-makers. Filament changes that.

With Filament, your data is analyzed by an AI data analyst that understands plain English. Instead of struggling with complex BI tools or waiting for reports, you can instantly ask questions about revenue, marketing performance, customer engagement, or retention, and get clear answers in seconds.

Because Filament connects data across marketing, product, CRM, and finance systems, it helps you answer the bigger questions that traditional dashboards can't:

  • Which campaigns and channels actually drive revenue growth?
  • How does user engagement translate into pipeline or sales performance?
  • Where are we losing efficiency between acquisition, retention, and finance?

By combining AI-powered reporting, conversational dashboards, and cross-platform integration, Filament helps you move beyond surface-level metrics and uncover the insights that drive smarter, faster business decisions.

Enterprise-grade security

Complete data isolation, data encryption at rest and in-transit, and secure, accredited cloud providers keep your organisation's data protected. We never use your data for AI training or share it with third parties.

Learn more about security

Retently integration FAQ

Everything you need to know about connecting Retently with Filament and getting the most out of your data.