Ricochet360
Filament

Ask questions about your Ricochet360 data

Connect Ricochet360 to Filament and turn complex dashboards, analytics, and business intelligence into a simple conversation. No spreadsheets. No setup. Just instant answers.

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Ricochet360 tracks your calls, leads, and dialing campaigns, but understanding which lead sources drive actual revenue or how call timing affects conversion rates requires connecting to your CRM and marketing tools. Filament links your Ricochet360 data to payment systems, ad platforms, and customer data so you can analyze lead quality, campaign ROI, and sales performance without manual exports.

Metrics dashboard
Finance dashboard
SEO dashboard

Track Ricochet360 KPIs with Filament Analytics

Connect your Ricochet360 account to Filament and instantly track your most important KPIs. All in plain English dashboards that update automatically.

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Key Ricochet360 metrics you can track in Filament:

Lead Records
Track lead acquisition and progression with lead_status, lead_source, contact_name, phone_number, email_address, and assigned_agent. Build business intelligence dashboards showing which sources generate the most qualified leads.
records:
lead_idlead_statuslead_sourcecontact_namephone_numberemail_addressassigned_agentcreated_date
Call Activity
Analyze dialing performance with call_timestamp, call_duration, call_outcome, agent_id, and disposition_code. See which calling times and agent approaches drive the highest connection rates.
records:
call_idcall_timestampcall_durationcall_outcomeagent_iddisposition_codelead_id
Dialing Campaigns
Track automatic dialing campaign results with campaign_name, campaign_status, calls_attempted, calls_connected, and conversion_rate. Compare campaign performance across different lead segments and time periods.
records:
campaign_idcampaign_namecampaign_statuscalls_attemptedcalls_connectedconversion_ratestart_date
Lead Interactions
Monitor customer touchpoints with interaction_type, interaction_date, interaction_notes, and follow_up_date. Understand which interaction patterns correlate with successful conversions for better business analytics.
records:
interaction_idlead_idinteraction_typeinteraction_dateinteraction_notesfollow_up_dateagent_id
Agent Performance
Measure individual agent productivity with calls_made, talk_time, leads_converted, and average_call_duration. Identify top performers and coaching opportunities with kpi metrics across your team.
records:
agent_idagent_namecalls_madetalk_timeleads_convertedaverage_call_durationdate
Lead Source Attribution
Track where leads originate with source_name, source_type, source_campaign, and lead_count. Build a kpi dashboard showing which marketing channels and campaigns feed your highest-converting leads.
records:
source_idsource_namesource_typesource_campaignlead_countconversion_ratedate_added
Customer Relationships
Manage ongoing customer data with account_status, last_contact_date, total_interactions, and relationship_stage. See how relationship depth affects retention and upsell opportunities.
records:
customer_idaccount_statuslast_contact_datetotal_interactionsrelationship_stageassigned_agent
Call Dispositions
Categorize call outcomes with disposition_type, disposition_reason, callback_scheduled, and next_action. Analyze which disposition patterns predict future conversions across your dialing campaigns.
records:
disposition_idcall_iddisposition_typedisposition_reasoncallback_schedulednext_actiontimestamp
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Combine Ricochet360 with other data sources

Your business runs on more than one app, and your analytics should too. With Filament, Ricochet360 lives side-by-side with sales, finance, and customer tools. Bring it all together in one intelligent workspace and finally see the full picture.

attio
hubspot
intercom
raisely
salesforce-connector
stripe
xero
facebook-ads
google-ads
ga4
gsc
campaign-monitor
customerio
instagram-business
linkedin-ad-analytics
mailchimp
snapchat-ads
tiktok-ads
twitter-ads
airtable
google_sheets
mysql
postgres
quickbooks
shopify
woocommerce
amplitude
asana
eventbrite
freshdesk
github
jira
klaviyo
mixpanel
notion
segment
slack
trello
zendesk-support
attio
hubspot
intercom
raisely
salesforce-connector
stripe
xero
facebook-ads
google-ads
ga4
gsc
campaign-monitor
customerio
instagram-business
linkedin-ad-analytics
mailchimp
snapchat-ads
tiktok-ads
twitter-ads
airtable
google_sheets
mysql
postgres
quickbooks
shopify
woocommerce
amplitude
asana
eventbrite
freshdesk
github
jira
klaviyo
mixpanel
notion
segment
slack
trello
zendesk-support

Your Ricochet360 data gets even more powerful when combined with other tools:

Ricochet360
Salesforce

Ricochet360 + Salesforce

Connect Ricochet360 call activity with Salesforce opportunity data to see which dialing campaigns and lead sources generate the most pipeline value. Track how call frequency and timing affect deal progression and close rates.

Ricochet360
Google Ads

Ricochet360 + Google Ads

Connect Ricochet360 lead conversions with Google Ads campaign data to see which keywords and ad groups drive the most qualified inbound calls. Build a kpi dashboard showing cost per converted lead across your paid search campaigns.

Ricochet360
HubSpot

Ricochet360 + HubSpot

Connect Ricochet360 call records with HubSpot contact lifecycle stages to analyze how dialing activity affects lead nurturing and conversion velocity. See which call dispositions predict future marketing engagement and sales readiness.

Benefits of Filament's Ricochet360 Integration

Ask in plain English

Start with a question like 'How did MRR trend last year?' and you'll get an instant dashboard from across your apps. No configuration, no code.

chatMRR

No setup

Filament is like Looker Studio or PowerBI, but it will set itself up. It understands your data, and automatically connects the dots.

easy setup

Gets smarter over time

Filament remembers your context and preferences, so you spend less time explaining and answers that align with your goals.

memories

How it works

Step 1: Connect your Ricochet360 account

Connect your Ricochet360 account to Filament and get instant access to your data. No technical setup required.

Step 2: Ask questions about your Ricochet360 data

Start asking questions like "Which campaigns drive the most qualified leads?"

Step 3: Build Ricochet360 dashboards in minutes

Get tailored insights instantly and share them with your team.

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Better business decisions with AI Analytics

How to get more from your data

Most teams only scratch the surface of what's possible with their data. Reports get buried in dashboards, exports pile up in spreadsheets, and critical insights never reach decision-makers. Filament changes that.

With Filament, your data is analyzed by an AI data analyst that understands plain English. Instead of struggling with complex BI tools or waiting for reports, you can instantly ask questions about revenue, marketing performance, customer engagement, or retention, and get clear answers in seconds.

Because Filament connects data across marketing, product, CRM, and finance systems, it helps you answer the bigger questions that traditional dashboards can't:

  • Which campaigns and channels actually drive revenue growth?
  • How does user engagement translate into pipeline or sales performance?
  • Where are we losing efficiency between acquisition, retention, and finance?

By combining AI-powered reporting, conversational dashboards, and cross-platform integration, Filament helps you move beyond surface-level metrics and uncover the insights that drive smarter, faster business decisions.

Enterprise-grade security

Complete data isolation, data encryption at rest and in-transit, and secure, accredited cloud providers keep your organisation's data protected. We never use your data for AI training or share it with third parties.

Learn more about security

Ricochet360 integration FAQ

Everything you need to know about connecting Ricochet360 with Filament and getting the most out of your data.