Ringover
Filament

Ask questions about your Ringover data

Connect Ringover to Filament and turn complex dashboards, analytics, and business intelligence into a simple conversation. No spreadsheets. No setup. Just instant answers.

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Ringover tracks call volumes and conversation metrics, but understanding how communication patterns affect sales outcomes or customer retention requires connecting to your CRM and revenue data. Filament links Ringover to your other tools and answers questions about call quality impact, team performance trends, and which conversation types drive conversions.

Metrics dashboard
Finance dashboard
SEO dashboard

Track Ringover KPIs with Filament Analytics

Connect your Ringover account to Filament and instantly track your most important KPIs. All in plain English dashboards that update automatically.

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Key Ringover metrics you can track in Filament:

Call Records
Track individual call activity with call_id, duration, direction, outcome, and disposition. Analyze call volumes, answer rates, and conversation lengths across teams and time periods.
records:
call_iddurationdirectionoutcomedispositionstart_timeend_time
Conversation Data
Monitor complete conversation threads with conversation_id, participant_count, channel_type, and status. See how conversations flow across phone, SMS, and other channels.
records:
conversation_idparticipant_countchannel_typestatuscreated_atupdated_at
Call Recordings and Transcripts
Access call recording metadata and transcript content with recording_id, transcript_text, duration, and quality_score. Build a kpi dashboard tracking conversation topics and sentiment patterns.
records:
recording_idtranscript_textdurationquality_scorelanguage
User Accounts
Track team member profiles with user_id, name, email, role, and department. Connect individual performance to team structures for business analytics on productivity patterns.
records:
user_idnameemailroledepartmentstatus
Team Assignments
Monitor team hierarchies and assignments with team_id, team_name, member_count, and manager_id. Analyze how team structure affects call handling and response times.
records:
team_idteam_namemember_countmanager_idcreated_at
Call Quality Metrics
Measure call performance with quality_score, latency, jitter, packet_loss, and connection_type. Use business intelligence software to identify patterns affecting customer experience.
records:
call_idquality_scorelatencyjitterpacket_lossconnection_type
User Activity Status
Track availability and activity with user_id, status, last_activity, and presence_duration. Build kpi metrics showing team availability patterns and response capacity.
records:
user_idstatuslast_activitypresence_durationstatus_changed_at
Performance Statistics
Monitor usage trends with total_calls, answered_calls, missed_calls, average_duration, and peak_hours. Create a reporting dashboard tracking team efficiency and call handling patterns.
records:
user_idteam_idtotal_callsanswered_callsmissed_callsaverage_durationdate
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Combine Ringover with other data sources

Your business runs on more than one app, and your analytics should too. With Filament, Ringover lives side-by-side with sales, finance, and customer tools. Bring it all together in one intelligent workspace and finally see the full picture.

attio
hubspot
intercom
raisely
salesforce-connector
stripe
xero
facebook-ads
google-ads
ga4
gsc
campaign-monitor
customerio
instagram-business
linkedin-ad-analytics
mailchimp
snapchat-ads
tiktok-ads
twitter-ads
airtable
google_sheets
mysql
postgres
quickbooks
shopify
woocommerce
amplitude
asana
eventbrite
freshdesk
github
jira
klaviyo
mixpanel
notion
segment
slack
trello
zendesk-support
attio
hubspot
intercom
raisely
salesforce-connector
stripe
xero
facebook-ads
google-ads
ga4
gsc
campaign-monitor
customerio
instagram-business
linkedin-ad-analytics
mailchimp
snapchat-ads
tiktok-ads
twitter-ads
airtable
google_sheets
mysql
postgres
quickbooks
shopify
woocommerce
amplitude
asana
eventbrite
freshdesk
github
jira
klaviyo
mixpanel
notion
segment
slack
trello
zendesk-support

Your Ringover data gets even more powerful when combined with other tools:

Ringover
Salesforce

Ringover + Salesforce

Connect Ringover call data with Salesforce opportunities to see which conversation patterns close deals faster and how call volume affects pipeline velocity.

Ringover
HubSpot

Ringover + HubSpot

Connect Ringover conversation records with HubSpot contacts to track how call frequency and duration correlate with deal progression and customer engagement scores.

Ringover
Intercom

Ringover + Intercom

Connect Ringover call metrics with Intercom support conversations to analyze how phone support affects resolution times and which issues escalate from chat to calls.

Benefits of Filament's Ringover Integration

Ask in plain English

Start with a question like 'How did MRR trend last year?' and you'll get an instant dashboard from across your apps. No configuration, no code.

chatMRR

No setup

Filament is like Looker Studio or PowerBI, but it will set itself up. It understands your data, and automatically connects the dots.

easy setup

Gets smarter over time

Filament remembers your context and preferences, so you spend less time explaining and answers that align with your goals.

memories

How it works

Step 1: Connect your Ringover account

Connect your Ringover account to Filament and get instant access to your data. No technical setup required.

Step 2: Ask questions about your Ringover data

Start asking questions like "Which campaigns drive the most qualified leads?"

Step 3: Build Ringover dashboards in minutes

Get tailored insights instantly and share them with your team.

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Better business decisions with AI Analytics

How to get more from your data

Most teams only scratch the surface of what's possible with their data. Reports get buried in dashboards, exports pile up in spreadsheets, and critical insights never reach decision-makers. Filament changes that.

With Filament, your data is analyzed by an AI data analyst that understands plain English. Instead of struggling with complex BI tools or waiting for reports, you can instantly ask questions about revenue, marketing performance, customer engagement, or retention, and get clear answers in seconds.

Because Filament connects data across marketing, product, CRM, and finance systems, it helps you answer the bigger questions that traditional dashboards can't:

  • Which campaigns and channels actually drive revenue growth?
  • How does user engagement translate into pipeline or sales performance?
  • Where are we losing efficiency between acquisition, retention, and finance?

By combining AI-powered reporting, conversational dashboards, and cross-platform integration, Filament helps you move beyond surface-level metrics and uncover the insights that drive smarter, faster business decisions.

Enterprise-grade security

Complete data isolation, data encryption at rest and in-transit, and secure, accredited cloud providers keep your organisation's data protected. We never use your data for AI training or share it with third parties.

Learn more about security

Ringover integration FAQ

Everything you need to know about connecting Ringover with Filament and getting the most out of your data.