Salesforce Commerce Cloud
Filament

Ask questions about your Salesforce Commerce Cloud data

Connect Salesforce Commerce Cloud to Filament and turn complex dashboards, analytics, and business intelligence into a simple conversation. No spreadsheets. No setup. Just instant answers.

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Salesforce Commerce Cloud tracks orders, inventory, and product catalogs, but understanding which marketing channels drive your most valuable customers or how promotions affect inventory turnover requires connecting to your ad platforms and analytics tools. Filament links your Commerce Cloud data to Google Analytics, Klaviyo, and other marketing tools so you can explore customer acquisition costs, product performance across channels, and promotion effectiveness without manual exports.

Metrics dashboard
Finance dashboard
SEO dashboard

Track Salesforce Commerce Cloud KPIs with Filament Analytics

Connect your Salesforce Commerce Cloud account to Filament and instantly track your most important KPIs. All in plain English dashboards that update automatically.

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Key Salesforce Commerce Cloud metrics you can track in Filament:

ORDER
Track individual customer orders with order_no, order_total, order_date, customer_email, payment_status, and shipping_status. Analyze order volume trends, average order values, and fulfillment performance.
records:
order_noorder_totalorder_datecustomer_emailpayment_statusshipping_statuslast_modified
CATALOG
Monitor your product catalog structure with catalog_id, display_name, and category assignments. Track which product collections drive the most revenue and how catalog organization affects browsing behavior.
records:
catalog_iddisplay_namedefault_localesite_id
CATEGORY
Analyze product category performance with category_id, name, parent_category_id, and online_flag. See which categories generate the most sales and identify merchandising opportunities.
records:
category_idnameparent_category_idonline_flagpage_title
INVENTORY_LIST_RECORD
Track stock levels across locations with product_id, ats (available to sell), allocation, preorder_backorder_allocation, and perpetual_flag. Monitor inventory turnover and prevent stockouts on high-demand products.
records:
product_idatsallocationpreorder_backorder_allocationperpetual_flag
SHARED_PRODUCT_OPTION
Track product variants and options with option_id, display_name, and option_values. Analyze which product variations sell best and optimize your variant strategy.
records:
option_iddisplay_namedescriptionshared
STORE
Monitor store locations and availability with store_id, name, address, latitude, longitude, and inventory_list_id. Analyze regional sales patterns and store performance for omnichannel strategies.
records:
store_idnameaddress1citystate_codepostal_codelatitudelongitude
CUSTOM_OBJECT_ATTRIBUTE_DEFINITION
Access custom field definitions with attribute_definition_id, object_type, value_type, and display_name. Track custom business metrics and product attributes specific to your commerce operations.
records:
attribute_definition_idobject_typevalue_typedisplay_namemandatory_flag
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Combine Salesforce Commerce Cloud with other data sources

Your business runs on more than one app, and your analytics should too. With Filament, Salesforce Commerce Cloud lives side-by-side with sales, finance, and customer tools. Bring it all together in one intelligent workspace and finally see the full picture.

attio
hubspot
intercom
raisely
salesforce-connector
stripe
xero
facebook-ads
google-ads
ga4
gsc
campaign-monitor
customerio
instagram-business
linkedin-ad-analytics
mailchimp
snapchat-ads
tiktok-ads
twitter-ads
airtable
google_sheets
mysql
postgres
quickbooks
shopify
woocommerce
amplitude
asana
eventbrite
freshdesk
github
jira
klaviyo
mixpanel
notion
segment
slack
trello
zendesk-support
attio
hubspot
intercom
raisely
salesforce-connector
stripe
xero
facebook-ads
google-ads
ga4
gsc
campaign-monitor
customerio
instagram-business
linkedin-ad-analytics
mailchimp
snapchat-ads
tiktok-ads
twitter-ads
airtable
google_sheets
mysql
postgres
quickbooks
shopify
woocommerce
amplitude
asana
eventbrite
freshdesk
github
jira
klaviyo
mixpanel
notion
segment
slack
trello
zendesk-support

Your Salesforce Commerce Cloud data gets even more powerful when combined with other tools:

Salesforce Commerce Cloud
Google Analytics 4

Salesforce Commerce Cloud + Google Analytics 4

Connect Salesforce Commerce Cloud order data with GA4 session sources to see which traffic channels and campaigns drive the highest order values and repeat purchase rates.

Salesforce Commerce Cloud
Klaviyo

Salesforce Commerce Cloud + Klaviyo

Connect Salesforce Commerce Cloud purchase history with Klaviyo email campaigns to track how email flows affect product category sales and customer lifetime value.

Salesforce Commerce Cloud
Google Sheets

Salesforce Commerce Cloud + Google Sheets

Connect Salesforce Commerce Cloud inventory and order data with Google Sheets forecasts to analyze stock turnover rates and identify which products need reordering based on sales velocity.

Benefits of Filament's Salesforce Commerce Cloud Integration

Ask in plain English

Start with a question like 'How did MRR trend last year?' and you'll get an instant dashboard from across your apps. No configuration, no code.

chatMRR

No setup

Filament is like Looker Studio or PowerBI, but it will set itself up. It understands your data, and automatically connects the dots.

easy setup

Gets smarter over time

Filament remembers your context and preferences, so you spend less time explaining and answers that align with your goals.

memories

How it works

Step 1: Connect your Salesforce Commerce Cloud account

Connect your Salesforce Commerce Cloud account to Filament and get instant access to your data. No technical setup required.

Step 2: Ask questions about your Salesforce Commerce Cloud data

Start asking questions like "Which campaigns drive the most qualified leads?"

Step 3: Build Salesforce Commerce Cloud dashboards in minutes

Get tailored insights instantly and share them with your team.

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Better business decisions with AI Analytics

How to get more from your data

Most teams only scratch the surface of what's possible with their data. Reports get buried in dashboards, exports pile up in spreadsheets, and critical insights never reach decision-makers. Filament changes that.

With Filament, your data is analyzed by an AI data analyst that understands plain English. Instead of struggling with complex BI tools or waiting for reports, you can instantly ask questions about revenue, marketing performance, customer engagement, or retention, and get clear answers in seconds.

Because Filament connects data across marketing, product, CRM, and finance systems, it helps you answer the bigger questions that traditional dashboards can't:

  • Which campaigns and channels actually drive revenue growth?
  • How does user engagement translate into pipeline or sales performance?
  • Where are we losing efficiency between acquisition, retention, and finance?

By combining AI-powered reporting, conversational dashboards, and cross-platform integration, Filament helps you move beyond surface-level metrics and uncover the insights that drive smarter, faster business decisions.

Enterprise-grade security

Complete data isolation, data encryption at rest and in-transit, and secure, accredited cloud providers keep your organisation's data protected. We never use your data for AI training or share it with third parties.

Learn more about security

Salesforce Commerce Cloud integration FAQ

Everything you need to know about connecting Salesforce Commerce Cloud with Filament and getting the most out of your data.