Simplesat
Filament

Ask questions about your Simplesat data

Connect Simplesat to Filament and turn complex dashboards, analytics, and business intelligence into a simple conversation. No spreadsheets. No setup. Just instant answers.

Sign up freeBook a demo
Free 14-day trial
No credit card required
Setup in minutes

Simplesat tracks customer satisfaction scores and feedback, but understanding which support interactions drive low ratings or how product usage affects survey responses requires connecting to your helpdesk and CRM. Filament links Simplesat responses to your support tickets, customer records, and product data so you can explore satisfaction drivers and retention patterns without manual exports.

Metrics dashboard
Finance dashboard
SEO dashboard

Track Simplesat KPIs with Filament Analytics

Connect your Simplesat account to Filament and instantly track your most important KPIs. All in plain English dashboards that update automatically.

View documentation

Key Simplesat metrics you can track in Filament:

Survey Responses
Track individual customer feedback with response_text, rating_score, survey_id, submitted_at, response_status, and customer_id to analyze satisfaction trends and sentiment patterns.
records:
response_textrating_scoresurvey_idsubmitted_atresponse_statuscustomer_id
Customer Records
Connect respondent details with customer_email, customer_name, external_id, company_name, and response_count to segment feedback by customer attributes.
records:
customer_emailcustomer_nameexternal_idcompany_nameresponse_count
Survey Configurations
Access survey setup details including survey_name, survey_type, question_text, rating_scale, distribution_channel, and active_status to understand feedback collection methods.
records:
survey_namesurvey_typequestion_textrating_scaledistribution_channelactive_status
Rating Metrics
Analyze satisfaction scores with nps_score, csat_rating, ces_rating, survey_id, and calculation_period to build a kpi dashboard tracking customer sentiment over time.
records:
nps_scorecsat_ratingces_ratingsurvey_idcalculation_period
Response Timestamps
Track feedback timing with submitted_date, survey_sent_at, time_to_complete, response_hour, and response_day_of_week to identify optimal survey timing patterns.
records:
submitted_datesurvey_sent_attime_to_completeresponse_hourresponse_day_of_week
Survey Distribution
Monitor survey delivery with sent_count, opened_count, completed_count, bounce_count, and channel_type to measure survey engagement and completion rates.
records:
sent_countopened_countcompleted_countbounce_countchannel_type
Filament Pixel Logo

Combine Simplesat with other data sources

Your business runs on more than one app, and your analytics should too. With Filament, Simplesat lives side-by-side with sales, finance, and customer tools. Bring it all together in one intelligent workspace and finally see the full picture.

attio
hubspot
intercom
raisely
salesforce-connector
stripe
xero
facebook-ads
google-ads
ga4
gsc
campaign-monitor
customerio
instagram-business
linkedin-ad-analytics
mailchimp
snapchat-ads
tiktok-ads
twitter-ads
airtable
google_sheets
mysql
postgres
quickbooks
shopify
woocommerce
amplitude
asana
eventbrite
freshdesk
github
jira
klaviyo
mixpanel
notion
segment
slack
trello
zendesk-support
attio
hubspot
intercom
raisely
salesforce-connector
stripe
xero
facebook-ads
google-ads
ga4
gsc
campaign-monitor
customerio
instagram-business
linkedin-ad-analytics
mailchimp
snapchat-ads
tiktok-ads
twitter-ads
airtable
google_sheets
mysql
postgres
quickbooks
shopify
woocommerce
amplitude
asana
eventbrite
freshdesk
github
jira
klaviyo
mixpanel
notion
segment
slack
trello
zendesk-support

Your Simplesat data gets even more powerful when combined with other tools:

Simplesat
Freshdesk

Simplesat + Freshdesk

Connect Simplesat survey responses with Freshdesk support tickets to see which ticket types, resolution times, or agent interactions correlate with satisfaction scores and identify support quality patterns.

Simplesat
HubSpot

Simplesat + HubSpot

Connect Simplesat feedback data with HubSpot contact records and deal stages to analyze how customer satisfaction changes throughout the sales cycle and which account attributes predict high ratings.

Simplesat
Intercom

Simplesat + Intercom

Connect Simplesat survey responses with Intercom conversations and user attributes to understand how support chat quality, response times, and conversation topics affect customer satisfaction ratings.

Benefits of Filament's Simplesat Integration

Ask in plain English

Start with a question like 'How did MRR trend last year?' and you'll get an instant dashboard from across your apps. No configuration, no code.

chatMRR

No setup

Filament is like Looker Studio or PowerBI, but it will set itself up. It understands your data, and automatically connects the dots.

easy setup

Gets smarter over time

Filament remembers your context and preferences, so you spend less time explaining and answers that align with your goals.

memories

How it works

Step 1: Connect your Simplesat account

Connect your Simplesat account to Filament and get instant access to your data. No technical setup required.

Step 2: Ask questions about your Simplesat data

Start asking questions like "Which campaigns drive the most qualified leads?"

Step 3: Build Simplesat dashboards in minutes

Get tailored insights instantly and share them with your team.

Filament Pixel Logo

Better business decisions with AI Analytics

How to get more from your data

Most teams only scratch the surface of what's possible with their data. Reports get buried in dashboards, exports pile up in spreadsheets, and critical insights never reach decision-makers. Filament changes that.

With Filament, your data is analyzed by an AI data analyst that understands plain English. Instead of struggling with complex BI tools or waiting for reports, you can instantly ask questions about revenue, marketing performance, customer engagement, or retention, and get clear answers in seconds.

Because Filament connects data across marketing, product, CRM, and finance systems, it helps you answer the bigger questions that traditional dashboards can't:

  • Which campaigns and channels actually drive revenue growth?
  • How does user engagement translate into pipeline or sales performance?
  • Where are we losing efficiency between acquisition, retention, and finance?

By combining AI-powered reporting, conversational dashboards, and cross-platform integration, Filament helps you move beyond surface-level metrics and uncover the insights that drive smarter, faster business decisions.

Enterprise-grade security

Complete data isolation, data encryption at rest and in-transit, and secure, accredited cloud providers keep your organisation's data protected. We never use your data for AI training or share it with third parties.

Learn more about security

Simplesat integration FAQ

Everything you need to know about connecting Simplesat with Filament and getting the most out of your data.