Ask questions about your Zoho Desk data
Connect Zoho Desk to Filament and turn complex dashboards, analytics, and business intelligence into a simple conversation. No spreadsheets. No setup. Just instant answers.
Zoho Desk shows you ticket volumes and resolution times, but understanding how support quality affects customer retention or which account types generate the most profitable support interactions requires connecting to your CRM and revenue data. Filament links Zoho Desk to your other business tools and answers questions about support efficiency, customer satisfaction trends, and agent performance through plain English queries.
Track Zoho Desk KPIs with Filament Analytics
Connect your Zoho Desk account to Filament and instantly track your most important KPIs. All in plain English dashboards that update automatically.
View documentationKey Zoho Desk metrics you can track in Filament:
Combine Zoho Desk with other data sources
Your business runs on more than one app, and your analytics should too. With Filament, Zoho Desk lives side-by-side with sales, finance, and customer tools. Bring it all together in one intelligent workspace and finally see the full picture.
Your Zoho Desk data gets even more powerful when combined with other tools:
Zoho Desk + Salesforce
Connect Zoho Desk tickets with Salesforce opportunities to see how support interactions affect deal closure rates, which account types require the most assistance, and whether support quality correlates with customer lifetime value.
Zoho Desk + Stripe
Connect Zoho Desk support data with Stripe revenue to analyze which customer segments generate the most support costs, how ticket resolution speed affects churn, and whether high-touch support correlates with subscription renewals.
Zoho Desk + HubSpot
Connect Zoho Desk tickets with HubSpot marketing campaigns to understand which acquisition channels bring customers who need the most support, how support interactions affect lead scoring, and which campaigns generate the highest quality customers.
Benefits of Filament's Zoho Desk Integration
Ask in plain English
Start with a question like 'How did MRR trend last year?' and you'll get an instant dashboard from across your apps. No configuration, no code.
No setup
Filament is like Looker Studio or PowerBI, but it will set itself up. It understands your data, and automatically connects the dots.
Gets smarter over time
Filament remembers your context and preferences, so you spend less time explaining and answers that align with your goals.
How it works
Step 1: Connect your Zoho Desk account
Connect your Zoho Desk account to Filament and get instant access to your data. No technical setup required.
Step 2: Ask questions about your Zoho Desk data
Start asking questions like "Which campaigns drive the most qualified leads?"
Step 3: Build Zoho Desk dashboards in minutes
Get tailored insights instantly and share them with your team.
Better business decisions with AI Analytics
How to get more from your data
Most teams only scratch the surface of what's possible with their data. Reports get buried in dashboards, exports pile up in spreadsheets, and critical insights never reach decision-makers. Filament changes that.
With Filament, your data is analyzed by an AI data analyst that understands plain English. Instead of struggling with complex BI tools or waiting for reports, you can instantly ask questions about revenue, marketing performance, customer engagement, or retention, and get clear answers in seconds.
Because Filament connects data across marketing, product, CRM, and finance systems, it helps you answer the bigger questions that traditional dashboards can't:
- Which campaigns and channels actually drive revenue growth?
- How does user engagement translate into pipeline or sales performance?
- Where are we losing efficiency between acquisition, retention, and finance?
By combining AI-powered reporting, conversational dashboards, and cross-platform integration, Filament helps you move beyond surface-level metrics and uncover the insights that drive smarter, faster business decisions.
Enterprise-grade security
Complete data isolation, data encryption at rest and in-transit, and secure, accredited cloud providers keep your organisation's data protected. We never use your data for AI training or share it with third parties.
Learn more about securityZoho Desk integration FAQ
Everything you need to know about connecting Zoho Desk with Filament and getting the most out of your data.