Zonka Feedback
Filament

Ask questions about your Zonka Feedback data

Connect Zonka Feedback to Filament and turn complex dashboards, analytics, and business intelligence into a simple conversation. No spreadsheets. No setup. Just instant answers.

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Zonka Feedback tracks satisfaction scores and survey responses, but understanding how customer feedback correlates with support tickets, product usage, or revenue requires connecting multiple platforms. Filament links your Zonka Feedback data to your CRM, support tools, and business analytics systems so you can explore relationships between satisfaction trends and business outcomes in plain English.

Metrics dashboard
Finance dashboard
SEO dashboard

Track Zonka Feedback KPIs with Filament Analytics

Connect your Zonka Feedback account to Filament and instantly track your most important KPIs. All in plain English dashboards that update automatically.

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Key Zonka Feedback metrics you can track in Filament:

RESPONSE
Track individual survey submissions with response_id, survey_id, contact_id, submission_date, nps_score, csat_score, and completion_status to analyze feedback patterns and satisfaction trends.
records:
response_idsurvey_idcontact_idsubmission_datenps_scorecsat_scorecompletion_status
SURVEY
Monitor survey configurations with survey_id, survey_name, survey_type, distribution_channel, active_status, and creation_date to understand which feedback collection methods perform best.
records:
survey_idsurvey_namesurvey_typedistribution_channelactive_statuscreation_date
CONTACT
Analyze customer profiles with contact_id, email, phone, contact_name, segment, and custom_attributes to segment feedback by customer characteristics and demographics.
records:
contact_idemailphonecontact_namesegmentcustom_attributes
TASK
Track follow-up actions with task_id, response_id, assigned_user, task_status, priority, due_date, and resolution_time to measure how quickly your team addresses customer feedback.
records:
task_idresponse_idassigned_usertask_statusprioritydue_dateresolution_time
LOCATION
Connect feedback to physical locations with location_id, location_name, region, country, and location_type to compare satisfaction scores across stores, offices, or service areas.
records:
location_idlocation_nameregioncountrylocation_type
DEVICE
Understand survey completion context with device_id, device_type, browser, operating_system, and response_id to identify technical issues or channel preferences affecting response rates.
records:
device_iddevice_typebrowseroperating_systemresponse_id
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Combine Zonka Feedback with other data sources

Your business runs on more than one app, and your analytics should too. With Filament, Zonka Feedback lives side-by-side with sales, finance, and customer tools. Bring it all together in one intelligent workspace and finally see the full picture.

attio
hubspot
intercom
raisely
salesforce-connector
stripe
xero
facebook-ads
google-ads
ga4
gsc
campaign-monitor
customerio
instagram-business
linkedin-ad-analytics
mailchimp
snapchat-ads
tiktok-ads
twitter-ads
airtable
google_sheets
mysql
postgres
quickbooks
shopify
woocommerce
amplitude
asana
eventbrite
freshdesk
github
jira
klaviyo
mixpanel
notion
segment
slack
trello
zendesk-support
attio
hubspot
intercom
raisely
salesforce-connector
stripe
xero
facebook-ads
google-ads
ga4
gsc
campaign-monitor
customerio
instagram-business
linkedin-ad-analytics
mailchimp
snapchat-ads
tiktok-ads
twitter-ads
airtable
google_sheets
mysql
postgres
quickbooks
shopify
woocommerce
amplitude
asana
eventbrite
freshdesk
github
jira
klaviyo
mixpanel
notion
segment
slack
trello
zendesk-support

Your Zonka Feedback data gets even more powerful when combined with other tools:

Zonka Feedback
Freshdesk

Zonka Feedback + Freshdesk

Connect Zonka Feedback satisfaction scores with Freshdesk support tickets to see how response times and ticket resolution affect customer sentiment, or identify which support issues correlate with low NPS scores.

Zonka Feedback
HubSpot

Zonka Feedback + HubSpot

Connect Zonka Feedback survey responses with HubSpot contact records and deal stages to understand which customer segments provide the most feedback, or how satisfaction scores change throughout the sales cycle.

Zonka Feedback
Google Analytics 4

Zonka Feedback + Google Analytics 4

Connect Zonka Feedback completion rates with GA4 session data to see which traffic sources or landing pages generate the most survey responses, or how website behavior relates to customer satisfaction scores.

Benefits of Filament's Zonka Feedback Integration

Ask in plain English

Start with a question like 'How did MRR trend last year?' and you'll get an instant dashboard from across your apps. No configuration, no code.

chatMRR

No setup

Filament is like Looker Studio or PowerBI, but it will set itself up. It understands your data, and automatically connects the dots.

easy setup

Gets smarter over time

Filament remembers your context and preferences, so you spend less time explaining and answers that align with your goals.

memories

How it works

Step 1: Connect your Zonka Feedback account

Connect your Zonka Feedback account to Filament and get instant access to your data. No technical setup required.

Step 2: Ask questions about your Zonka Feedback data

Start asking questions like "Which campaigns drive the most qualified leads?"

Step 3: Build Zonka Feedback dashboards in minutes

Get tailored insights instantly and share them with your team.

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Better business decisions with AI Analytics

How to get more from your data

Most teams only scratch the surface of what's possible with their data. Reports get buried in dashboards, exports pile up in spreadsheets, and critical insights never reach decision-makers. Filament changes that.

With Filament, your data is analyzed by an AI data analyst that understands plain English. Instead of struggling with complex BI tools or waiting for reports, you can instantly ask questions about revenue, marketing performance, customer engagement, or retention, and get clear answers in seconds.

Because Filament connects data across marketing, product, CRM, and finance systems, it helps you answer the bigger questions that traditional dashboards can't:

  • Which campaigns and channels actually drive revenue growth?
  • How does user engagement translate into pipeline or sales performance?
  • Where are we losing efficiency between acquisition, retention, and finance?

By combining AI-powered reporting, conversational dashboards, and cross-platform integration, Filament helps you move beyond surface-level metrics and uncover the insights that drive smarter, faster business decisions.

Enterprise-grade security

Complete data isolation, data encryption at rest and in-transit, and secure, accredited cloud providers keep your organisation's data protected. We never use your data for AI training or share it with third parties.

Learn more about security

Zonka Feedback integration FAQ

Everything you need to know about connecting Zonka Feedback with Filament and getting the most out of your data.