Ada
Filament

Ask questions about your Ada data

Connect Ada to Filament and turn complex dashboards, analytics, and business intelligence into a simple conversation. No spreadsheets. No setup. Just instant answers.

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Setup in minutes

Ada tracks bot conversations and resolution rates, but understanding how automated support affects customer retention or which conversation patterns correlate with upgrades requires connecting to your CRM and revenue data. Filament links Ada to your other tools and answers questions about support impact in plain English.

Metrics dashboard
Finance dashboard
SEO dashboard

Track Ada KPIs with Filament Analytics

Connect your Ada account to Filament and instantly track your most important KPIs. All in plain English dashboards that update automatically.

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Key Ada metrics you can track in Filament:

Conversations
Complete conversation records with conversation_id, created_at, updated_at, status, resolution_status, and conversation_duration. Track individual bot interactions from start to resolution.
records:
conversation_idcreated_atstatusresolution_statusconversation_duration
Messages
Individual message records within conversations including message_id, conversation_id, message_type, sender_type, content, and timestamp. Analyze conversation flow and interaction patterns.
records:
message_idconversation_idmessage_typesender_typetimestamp
Answer Analytics
Bot response performance data with answer_id, question_text, answer_text, confidence_score, feedback_rating, and usage_count. Track which answers work best for customers.
records:
answer_idquestion_textconfidence_scorefeedback_ratingusage_count
Automation Metrics
Bot automation performance including automation_rate, handoff_rate, handoff_reason, resolution_rate, and average_handle_time. Measure how effectively your bot resolves issues without human intervention.
records:
automation_ratehandoff_ratehandoff_reasonresolution_rateaverage_handle_time
User Engagement
Customer interaction patterns with user_id, session_count, message_count, satisfaction_score, and engagement_duration. Understand how customers interact with your bot over time.
records:
user_idsession_countmessage_countsatisfaction_scoreengagement_duration
Conversation Outcomes
Resolution results including outcome_type, resolution_time, escalation_flag, customer_effort_score, and follow_up_required. Track whether conversations achieve their intended purpose.
records:
outcome_typeresolution_timeescalation_flagcustomer_effort_scorefollow_up_required
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Combine Ada with other data sources

Your business runs on more than one app, and your analytics should too. With Filament, Ada lives side-by-side with sales, finance, and customer tools. Bring it all together in one intelligent workspace and finally see the full picture.

attio
hubspot
intercom
raisely
salesforce-connector
stripe
xero
facebook-ads
google-ads
ga4
gsc
campaign-monitor
customerio
instagram-business
linkedin-ad-analytics
mailchimp
snapchat-ads
tiktok-ads
twitter-ads
airtable
google_sheets
mysql
postgres
quickbooks
shopify
woocommerce
amplitude
asana
eventbrite
freshdesk
github
jira
klaviyo
mixpanel
notion
segment
slack
trello
zendesk-support
attio
hubspot
intercom
raisely
salesforce-connector
stripe
xero
facebook-ads
google-ads
ga4
gsc
campaign-monitor
customerio
instagram-business
linkedin-ad-analytics
mailchimp
snapchat-ads
tiktok-ads
twitter-ads
airtable
google_sheets
mysql
postgres
quickbooks
shopify
woocommerce
amplitude
asana
eventbrite
freshdesk
github
jira
klaviyo
mixpanel
notion
segment
slack
trello
zendesk-support

Your Ada data gets even more powerful when combined with other tools:

Ada
Zendesk Support

Ada + Zendesk Support

Connect Ada conversation data with Zendesk ticket records to see how bot automation affects overall support volume, resolution times, and customer satisfaction across both channels.

Ada
Stripe

Ada + Stripe

Connect Ada conversation outcomes with Stripe customer records to see which bot interactions correlate with upgrades, renewals, or churn across your subscription base.

Ada
HubSpot

Ada + HubSpot

Connect Ada conversation data with HubSpot contact records to track how bot engagement affects lead qualification, conversion rates, and customer lifecycle stages.

Benefits of Filament's Ada Integration

Ask in plain English

Start with a question like 'How did MRR trend last year?' and you'll get an instant dashboard from across your apps. No configuration, no code.

chatMRR

No setup

Filament is like Looker Studio or PowerBI, but it will set itself up. It understands your data, and automatically connects the dots.

easy setup

Gets smarter over time

Filament remembers your context and preferences, so you spend less time explaining and answers that align with your goals.

memories

How it works

Step 1: Connect your Ada account

Connect your Ada account to Filament and get instant access to your data. No technical setup required.

Step 2: Ask questions about your Ada data

Start asking questions like "Which campaigns drive the most qualified leads?"

Step 3: Build Ada dashboards in minutes

Get tailored insights instantly and share them with your team.

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Better business decisions with AI Analytics

How to get more from your data

Most teams only scratch the surface of what's possible with their data. Reports get buried in dashboards, exports pile up in spreadsheets, and critical insights never reach decision-makers. Filament changes that.

With Filament, your data is analyzed by an AI data analyst that understands plain English. Instead of struggling with complex BI tools or waiting for reports, you can instantly ask questions about revenue, marketing performance, customer engagement, or retention, and get clear answers in seconds.

Because Filament connects data across marketing, product, CRM, and finance systems, it helps you answer the bigger questions that traditional dashboards can't:

  • Which campaigns and channels actually drive revenue growth?
  • How does user engagement translate into pipeline or sales performance?
  • Where are we losing efficiency between acquisition, retention, and finance?

By combining AI-powered reporting, conversational dashboards, and cross-platform integration, Filament helps you move beyond surface-level metrics and uncover the insights that drive smarter, faster business decisions.

Enterprise-grade security

Complete data isolation, data encryption at rest and in-transit, and secure, accredited cloud providers keep your organisation's data protected. We never use your data for AI training or share it with third parties.

Learn more about security

Ada integration FAQ

Everything you need to know about connecting Ada with Filament and getting the most out of your data.