Gainsight Product Experience
Filament

Ask questions about your Gainsight Product Experience data

Connect Gainsight Product Experience to Filament and turn complex dashboards, analytics, and business intelligence into a simple conversation. No spreadsheets. No setup. Just instant answers.

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Setup in minutes

Gainsight Product Experience shows you feature adoption and user engagement, but understanding which product behaviors drive revenue or which customer segments have the highest retention requires connecting to your CRM and payment systems. Filament links Gainsight Product Experience events with your revenue, support, and marketing tools so you can analyze product usage alongside business outcomes in plain English.

Metrics dashboard
Finance dashboard
SEO dashboard

Track Gainsight Product Experience KPIs with Filament Analytics

Connect your Gainsight Product Experience account to Filament and instantly track your most important KPIs. All in plain English dashboards that update automatically.

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Key Gainsight Product Experience metrics you can track in Filament:

CUSTOM_EVENT
Track user actions and behaviors with event name, user ID, account ID, timestamp, and custom properties to analyze feature usage patterns.
records:
eventNameuserIdaccountIdtimestampproperties
PAGEVIEW_EVENT
Monitor page visits and navigation flows with page URL, user ID, session ID, referrer, and duration to understand user journeys.
records:
pageUrluserIdsessionIdreferrerduration
SESSION_EVENT
Analyze user sessions with session ID, user ID, start time, end time, and page count to measure engagement depth.
records:
sessionIduserIdstartTimeendTimepageCount
ENGAGEMENT_VIEW_EVENT
Track in-app guide and engagement interactions with engagement ID, user ID, view type, completion status, and interaction timestamp.
records:
engagementIduserIdviewTypecompletionStatustimestamp
FEATURE_MATCH_EVENT
Measure feature adoption with feature ID, user ID, match timestamp, account ID, and usage frequency for product analytics.
records:
featureIduserIdmatchTimestampaccountIdusageFrequency
SEGMENT_MATCH_EVENT
Identify segment membership changes with segment ID, user ID, match date, account ID, and segment criteria for cohort analysis.
records:
segmentIduserIdmatchDateaccountIdsegmentCriteria
FORM_SUBMIT_EVENT
Track form completions and lead capture with form ID, user ID, submission timestamp, form fields, and conversion source.
records:
formIduserIdsubmissionTimestampformFieldsconversionSource
USERS
Access user profiles and attributes with user ID, account ID, signup date, custom properties, and engagement scores for business analytics.
records:
userIdaccountIdsignupDatecustomPropertiesengagementScore
EVENT_IDENTIFICATION
Link anonymous and known user sessions with anonymous ID, identified user ID, identification timestamp, and merge properties for attribution tracking.
records:
anonymousIdidentifiedUserIdidentificationTimestampmergeProperties
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Combine Gainsight Product Experience with other data sources

Your business runs on more than one app, and your analytics should too. With Filament, Gainsight Product Experience lives side-by-side with sales, finance, and customer tools. Bring it all together in one intelligent workspace and finally see the full picture.

attio
hubspot
intercom
raisely
salesforce-connector
stripe
xero
facebook-ads
google-ads
ga4
gsc
campaign-monitor
customerio
instagram-business
linkedin-ad-analytics
mailchimp
snapchat-ads
tiktok-ads
twitter-ads
airtable
google_sheets
mysql
postgres
quickbooks
shopify
woocommerce
amplitude
asana
eventbrite
freshdesk
github
jira
klaviyo
mixpanel
notion
segment
slack
trello
zendesk-support
attio
hubspot
intercom
raisely
salesforce-connector
stripe
xero
facebook-ads
google-ads
ga4
gsc
campaign-monitor
customerio
instagram-business
linkedin-ad-analytics
mailchimp
snapchat-ads
tiktok-ads
twitter-ads
airtable
google_sheets
mysql
postgres
quickbooks
shopify
woocommerce
amplitude
asana
eventbrite
freshdesk
github
jira
klaviyo
mixpanel
notion
segment
slack
trello
zendesk-support

Your Gainsight Product Experience data gets even more powerful when combined with other tools:

Gainsight Product Experience
Salesforce

Gainsight Product Experience + Salesforce

Connect Gainsight Product Experience feature usage events with Salesforce account and opportunity data to see which product behaviors correlate with expansion revenue, deal velocity, and customer health scores.

Gainsight Product Experience
Stripe

Gainsight Product Experience + Stripe

Connect Gainsight Product Experience engagement metrics with Stripe subscription and payment data to analyze which in-app behaviors predict upgrades, identify features that drive conversions, and build a kpi dashboard tracking product-led growth.

Gainsight Product Experience
Intercom

Gainsight Product Experience + Intercom

Connect Gainsight Product Experience user sessions with Intercom conversation data to understand how product engagement affects support volume, which features generate the most questions, and how onboarding interactions impact activation rates.

Benefits of Filament's Gainsight Product Experience Integration

Ask in plain English

Start with a question like 'How did MRR trend last year?' and you'll get an instant dashboard from across your apps. No configuration, no code.

chatMRR

No setup

Filament is like Looker Studio or PowerBI, but it will set itself up. It understands your data, and automatically connects the dots.

easy setup

Gets smarter over time

Filament remembers your context and preferences, so you spend less time explaining and answers that align with your goals.

memories

How it works

Step 1: Connect your Gainsight Product Experience account

Connect your Gainsight Product Experience account to Filament and get instant access to your data. No technical setup required.

Step 2: Ask questions about your Gainsight Product Experience data

Start asking questions like "Which campaigns drive the most qualified leads?"

Step 3: Build Gainsight Product Experience dashboards in minutes

Get tailored insights instantly and share them with your team.

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Better business decisions with AI Analytics

How to get more from your data

Most teams only scratch the surface of what's possible with their data. Reports get buried in dashboards, exports pile up in spreadsheets, and critical insights never reach decision-makers. Filament changes that.

With Filament, your data is analyzed by an AI data analyst that understands plain English. Instead of struggling with complex BI tools or waiting for reports, you can instantly ask questions about revenue, marketing performance, customer engagement, or retention, and get clear answers in seconds.

Because Filament connects data across marketing, product, CRM, and finance systems, it helps you answer the bigger questions that traditional dashboards can't:

  • Which campaigns and channels actually drive revenue growth?
  • How does user engagement translate into pipeline or sales performance?
  • Where are we losing efficiency between acquisition, retention, and finance?

By combining AI-powered reporting, conversational dashboards, and cross-platform integration, Filament helps you move beyond surface-level metrics and uncover the insights that drive smarter, faster business decisions.

Enterprise-grade security

Complete data isolation, data encryption at rest and in-transit, and secure, accredited cloud providers keep your organisation's data protected. We never use your data for AI training or share it with third parties.

Learn more about security

Gainsight Product Experience integration FAQ

Everything you need to know about connecting Gainsight Product Experience with Filament and getting the most out of your data.