Ask questions about your Konnect Insights data
Connect Konnect Insights to Filament and turn complex dashboards, analytics, and business intelligence into a simple conversation. No spreadsheets. No setup. Just instant answers.
Konnect Insights tracks sentiment and conversation volume, but understanding which customer feedback topics actually affect retention or which sentiment patterns predict churn requires connecting to your CRM and revenue data. Filament links Konnect Insights conversations, sentiment analysis, and topic classifications to your business tools so you can explore feedback patterns, customer satisfaction trends, and support quality without manual exports.
Track Konnect Insights KPIs with Filament Analytics
Connect your Konnect Insights account to Filament and instantly track your most important KPIs. All in plain English dashboards that update automatically.
View documentationKey Konnect Insights metrics you can track in Filament:
Combine Konnect Insights with other data sources
Your business runs on more than one app, and your analytics should too. With Filament, Konnect Insights lives side-by-side with sales, finance, and customer tools. Bring it all together in one intelligent workspace and finally see the full picture.
Your Konnect Insights data gets even more powerful when combined with other tools:
Konnect Insights + Zendesk Support
Connect Konnect Insights sentiment analysis with Zendesk Support tickets to see how social feedback correlates with support volume, which conversation topics generate the most tickets, and whether negative sentiment clusters predict support escalations.
Konnect Insights + HubSpot
Connect Konnect Insights conversation data with HubSpot contacts and deals to analyze how customer sentiment affects pipeline velocity, which feedback topics your best customers mention, and whether engagement scores predict deal closure rates.
Konnect Insights + Intercom
Connect Konnect Insights topic classifications with Intercom conversations to identify which social feedback themes drive product questions, how sentiment severity relates to support conversation length, and which customer segments need proactive outreach.
Benefits of Filament's Konnect Insights Integration
Ask in plain English
Start with a question like 'How did MRR trend last year?' and you'll get an instant dashboard from across your apps. No configuration, no code.
No setup
Filament is like Looker Studio or PowerBI, but it will set itself up. It understands your data, and automatically connects the dots.
Gets smarter over time
Filament remembers your context and preferences, so you spend less time explaining and answers that align with your goals.
How it works
Step 1: Connect your Konnect Insights account
Connect your Konnect Insights account to Filament and get instant access to your data. No technical setup required.
Step 2: Ask questions about your Konnect Insights data
Start asking questions like "Which campaigns drive the most qualified leads?"
Step 3: Build Konnect Insights dashboards in minutes
Get tailored insights instantly and share them with your team.
Better business decisions with AI Analytics
How to get more from your data
Most teams only scratch the surface of what's possible with their data. Reports get buried in dashboards, exports pile up in spreadsheets, and critical insights never reach decision-makers. Filament changes that.
With Filament, your data is analyzed by an AI data analyst that understands plain English. Instead of struggling with complex BI tools or waiting for reports, you can instantly ask questions about revenue, marketing performance, customer engagement, or retention, and get clear answers in seconds.
Because Filament connects data across marketing, product, CRM, and finance systems, it helps you answer the bigger questions that traditional dashboards can't:
- Which campaigns and channels actually drive revenue growth?
- How does user engagement translate into pipeline or sales performance?
- Where are we losing efficiency between acquisition, retention, and finance?
By combining AI-powered reporting, conversational dashboards, and cross-platform integration, Filament helps you move beyond surface-level metrics and uncover the insights that drive smarter, faster business decisions.
Enterprise-grade security
Complete data isolation, data encryption at rest and in-transit, and secure, accredited cloud providers keep your organisation's data protected. We never use your data for AI training or share it with third parties.
Learn more about securityKonnect Insights integration FAQ
Everything you need to know about connecting Konnect Insights with Filament and getting the most out of your data.